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I would look for eBucks customer support on the internet. First look for a toll-free phone number. If not that, then try to get an email address. Somehow you need to get a p/w reset.
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However, I was able to locate information which may be helpful to you. (I am answering from the USA.) From: https://www.ebucks.com/web/contactUsStartAction.do (Quote) What is my eBucks PIN? How do I get my eBucks PIN? Login to the eBucks website.Enter your South African ID number or eBucks card number and click on the 'SMS PIN' button. We'll SMS your PIN to the cellphone number we have on record for you. Remember: You use your PIN to login to eBucks.com and spend eBucks online or in stores with your eBucks card. Keep your eBucks PIN in a safe place and don't tell anyone what it is. (End quote)
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