How can I change the copy count on a lexmark xs7170

doubtful its true,but it is a standard practice to set up the machine to count 11 by 17 as 2 clicks because it is 2 pieces of 8.5 by 11 which are counted as 1 .... GET IT ?

This is a lexmark based machine with IBM logo's
1 of the 2 options should get you squared away
---- Option 1 ----
To enter the Diagnostic Mode:
1. Turn the printer off.
2. Press and hold the Go and Return buttons.
3. Turn the printer on.
4. Release the buttons when "Performing Self Test" displays on
the operator panel.
This counter is reset by the servicer after a "80 Scheduled
Maintenance" message displays (300K copies) and a maintenance
kit is installed.
To view the Maintenance Page Count:
1. Select Maintenance Count Value from the diagnostic menu.
2. Press Return to go to the previous menu.
To reset the Maintenance Page Count to zero:
1. Select Reset Maintenance Count. Pressing Select causes the
maintenance page counter to reset to zero.
- Reset Maintenance Count Saved displays momentarily.
When the reset operation is complete, the menu returns to
the Printer Setup Reset Maintenance Count screen.
---- Option 2 ----

Maintenance page count
This counter is reset by the servicer after a 80 Scheduled Maintenance message displays
(300K copies) and a maintenance kit is installed.
To view the maintenance page count:
1. Select Maintenance Count Value from the Configuration menu.
2. Press Return to go to the previous menu.
To reset the maintenance page count to zero:
1. Select Reset Maintenance Count from the Configuration menu.
2. Pressing Select resets the maintenance page counter to zero.
Reset Maintenance Count Saved displays momentarily. When the reset operation is complete,
the menu returns to the Printer Setup Reset Maintenance Count screen.

here is the user guide
http://support.lexmark.com/index?locale=en&segment=DOWNLOAD&startover=y&userlocale=EN_US&question=X7170+&productCode=LEXMARK_X7170&page=answers&detectedProductFacet=CMS-CATEGORY_REF.LEXMARK.PRODUCTS.ALLINONE.LEXMARK_X7170&searchid=1269538162539#1

your vote counts

Hi,
There are two types of counters one is the permanent page counter and other is the Maintenance Page Counter this one is the one that needs to be reset. If you are trying to erase the permanent page count that can not be done.

Print test page direct from a printer - press Continue ("Diamond button").

hold the go and return buttons down and power up the unit untill there is the mb readings then release. scroll to the right till you reach printer setup hit select then scroll to the right till you reach temp page count hit select to change decimals use the right or left arrow to change them

make sure that all driver are loaded properly so that the pc will be able to understand or can be able to communicate with the printer

FYI, if copy 1 side of A4, then is count as 1. If both sides, count as 2.
If copy 1 side of A3, then is count as 2. If both sides, count as 4.
That's the default settings on the MFP.

If u want to be copy 1 side of A3 and count as 1, u need to adjust the setting mode.
Press 08 and ON MFP, Enter 346, change "1" to "0".

Go to "printers and faxes."
Right click on your printer and select "Printing preferences."
Select "Advanced" tab
Double click "paper output"
If "Copy count=2" then change to 1 and apply
IF IT ALREADY IS SET TO 1 THEN:
Set "copy count=2" then APPLY
Repeat the above and now set "copy count=1"

The process of setting and resetting the copy count fixed my issues.

Here are the steps to reset the page count on a Lexmark E234, as described here:

1. Power the printer on and get it to the Ready state.
2. With the printer on and in the Ready state, open the front cover.
3. Press and hold the Cancel button until all of the lights begin flashing up and down.
4. Release the Cancel button and close the door. The photoconductor count should now be reset.

Hope that helps!
-MetaB