1) Verify if the problem appears on all the three colors of the ink cartridge.
2) Go to the Calibrate Color tab on the front panel of your Xerox printer.
3) Print a Color Reference page and adjust the color settings on the printer's control panel.
4) Check if the toner levels are low in the cartridge. If the toner level is less or empty, replace the toner cartridge with a one that is compatible with your Xerox Color 550 printer.
5) After installing the replacement cartridges, print a test page to confirm if the problem has been fixed.
SOURCE: Aculaser c100 colour printing problem
Is the problem on all three colors? Is it possible someone has cleaned the toner transfer rolls - they have some "iron filings" to help the distribution and transfer of the toner. If this is the case you need a replacement toner roll assembly.
SOURCE: My Xerox DocuPrint M750 printer will not print black text but will print colour
This is just a suggestion. I recently bought a Staples refilled cartridge and had to return it because it did not work. When returning it the Staples Rep said that 50% of the cartridges do not work and get returned. This was an astounding amount I told the rep. Means nothing to him but to you, you may need to return the black cartridge if it is or is not a refill and try it out again. Let me know if that works.
Cynthia Charczenko
SOURCE: PRINTING PROBLEM
You printer cartridges need to be cleaned,aligned properly...printer software can do that...
PLEASE RATE ME AS ( FIXYA ) <blue boxes>............
SOURCE: Xerox Phaser 780
This problem occurs do to a defect in the fuser drawer. In the fuser drawer, there are two black plastic parts that can go up or down. Their function is to push the belt cleaner on and off the accumulator belt after every pass. A defect in this system causes these parts to stay up, pushing the belt cleaner on to the belt every step except the last one, causing only the black toner to remain on the belt.
It's hard to track what the exact cause is but I would recommend checking gearing and gear teeth in your fuser drawer.
DocuColor 1632 can print on:
Plain paper (A4/210 x 297mm LEF):
? Black and white: 32 ppm; colour: 16 ppm
Transparency:
? Black and white: 13 ppm; colour: 7 ppm
Heavyweight 1 (106 to 169gsm):
? Black and white: 13 ppm; colour: 8 ppm
Heavyweight 2 (170 to 220gsm):
? Black and white: 8 ppm; colour: 8 ppm
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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