Holiday express train works, lights work but sound does not work

SOURCE: New Bright Holiday Express Animated Train - figures do not move

Make sure you the wheels on the cars are actually rolling and not sliding (being drug down the track) Most of the animation is down mechanically as the set moves.

SOURCE: Holiday Express Train Set

We struggled with this just today...finally figured out that you have to twist the small piece right behind the bell on the top of the locomotive.

Testimonial: "Thank you! Now... how do you keep it on the track? :O)"

SOURCE: an electricalroblem with Holiday Express train

This train set is very particular and getting it to work each Christmas is a family tradition in frustration. First you must make sure that all the pieces of track are connected properly and that the track is perfectly symmetrical and flat. We double-check the battery positions every year and find one in wrong. There are + and - signs, but they're hard to see; use a flashlight. There is a black toggle switch below and behind the red stack that toggles forward (to make the train go forward) and backwards (reverse); straight out perpendicular to the train is the "stop" position. Also, you have to start at a stop/switch station. One other note: behind the red stack, there is a smaller black stack. If you turn this, you can make smoke come out of the stack. I think I remember someone suggesting a drop of cooking oil. Hope this helps!!! Hope you get it set up for Christmas!!!

SOURCE: My New Bright Holiday Express train set is 10

Make sure your track is clean. take a green scrub pad and rub the track to clean off any tarnish

SOURCE: No power to track and/or train. Power to Holiday Express Train

Power enters through the tender. You must have the tender and the engine both on tracks and linked with electric cable.