First try a different USB cable. (It's a standard USB 2.0 A/B male at both ends cable; it's often sold as a USB printer cable. The cable should be 6' or shorter.) Try a different port on the computer; ports can fail either due to high or low current issues. Ports also fail if the cable is loose in the port slot. If you are using a USB hub, try a direct connection. Make sure that you are using the type B port on the sewing machine.
If you still have problems and the computer USB ports work with other devices, then try putting your embroidery design on a USB drive (note: FAT32 format and less than 4GB capacity drives are more likely to work). Check if the USB type A port works with the flash drive. These machines only talk to Windows OS machines.
If the USB devices fail, you may need to have the machine serviced. Fixing the USB port requires opening the sewing machine.
I hope this helps.
Cindy Wells
(The most common problems with all USB connections is a bad cable preventing full communication between the device and the computer.)
SOURCE: Cannot get Janome 10001 to read via USB direct link from computer
here's how I do it.
1. Get the design into jef or sew format (the only kinds janome reads). You probably already knew this, but some newbies try to use pes or art files.
2. Save it onto your computer (and remember the name of the file). I have a folder in my computer labelled "embroidery files" and then have subfolders dividing up those designs - such as animals, flowers, fonts.
3. Hook your sewing machine up to the computer via the USB cable.
4. Pull up your Janome "Easy Transfer" program (it came as a CD with your machine - this is NOT the customizing software).
5. Use that program to find your embroidery file. It's not going to show sew and jef in the same file - you'll have to switch back and forth.
6. On your sewing machine, click on the bottom button (under the screen) that shows the computer to the sewing machine (the third one).
7. Now click on the computer software "write to machine" or whatever it's called (it will be on the top tool bar).
8. Your file will be written to the sewing machine's memory and organized by the embroidery hoop size (A, B, C).
9. It will stay in the sewing machine memory until you use the cable hookup to delete it (reverse of the writing).
10. The 10001 software ate lots of the resident memory in the sewing machine - you can't store as many designs in it as the 10000 would allow. That's perfectly ok, as it only takes a few moments to move designs in and out of the machine.
To be perfectly honest, I vastly prefer doing the USB cable transfer to using the memory card jammed into the card reader deal. It's easy and quick.
SOURCE: singer futura ce 250 software
This problem is with VISTA 64 bit. You need to load Vista 32 bit on your laptop. There are no 64bit drivers for the Futura CE 250. You will probably find this problem with other software too that doesn't specifically support 64 bit OS.
SOURCE: Cannot get Janome 10001 to read via USB direct link from computer
I was having the exact same problem and just a minute ago was able to fix this. If you have the original installation cd for customizer 10000 plus when you first connect your usb cable from the machine to your xp machine choose the option to install the new hardware yourself. Then point to the cd rom drive and the drivers folder, win 2000 and the file inside of that will be the driver file. As soon as you install from this file it will be successful and you will be able to see all your Janome 10001 machine files on your computer when you work with customizer 10000 plus software. Let me know how it goes.
ec
SOURCE: Singer Futura CE100 Connect Error. Check that USB cable is connected and power switch is turned on.
So here's what I did and it worked for me. Somehow the WinDriver that is on the software is uninstalling itself and needs to be listed with the drivers for Jungo for this software to work. I installed the software when I first got the machine with no problems, then suddenly I couldn't open it and was receiving the same connection error. When you go to http://www.futura-support.com/faq/machine.htm#2 to install the drivers, you'll notice their screen shot shows both the CLEM driver and the WinDriver. Check your machine following their instructions to see if you have both listed under the Jungo driver. If not, go to http://www.jungo.com/st/windriver_usb_pci_driver_development_software.html and select the link under "Available WinDriver Toolkits" for your operating systems (I selected WinDriver USB for Windows). It asks a bunch of questions which I didn't know the answer to so I selected "other" on almost everything then entered "NA"or "?" for the other description. Select Download now and it will need to restart your computer. Once done, I looked at the device manager again and now WinDriver is listed under Jungo and CLEM and the software opens, no problems.
This will at least temporarily solve the issue, however, it's a free trial which means the download will expire at some point. Good news is, the windriver is on the futura disk, I just don't know why it's not installing or staying on the machine. I am sending all of this to Singer to figure out what they're missing in the installation files and hopefully get a fix permanently.
Good luck!
SOURCE: i have a janome memory craft 10001. and am trying
The Janome website may have a driver you can download.
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