SOURCE: Water dripping into refrigerator from freezer
DRAIN TROUGH IS PLUGGED OR FROZEN. EMPTY FREEZER AND REMOVE LOWER TRAY TO SEE A HOLE ALL THE WAY IN THE BACK USUALLY IN THE CENTER. CHECK TO SEE IF WATER CAN DRAIN THROUGH BY POURING A CUP OF IT INTO HOLE. IF IT IS FROZEN POUR HOT WATER UNTIL IT THAWS, IF PLUGGED REMOVE THE OBJECT.
SOURCE: We have a subzero 201R and I need a door shelf replacement
subzero number 1800 222 78 20. EXCELLENT CUSTOMER SERVICE. depends in what part of the usa.they have information for your close store
SOURCE: leaking water on floor
The defrost drain is most likely frozen or clogged. I put together some instructions on clearing this for refrigerator/freezers and it applies the same to all freezers with drains. Take a look and let me know if you have questions.
http://www.fixya.com/support/r4686046-water_leak_from_freezer_ice_freezer
SOURCE: we have water laying on the bottom shelf every day
Under the evaporator coils is a drain. It catches the defrost water and directs it to a pan above the compressor where it evaporates. The drain clogs and water cascades down the back wall ending up under the crispers. Get a shop vac and open the drain.
If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61
SOURCE: subzero 650 bottom freezer is pooling water under
Check you your drain line behind the 2 bottom drawers. Most likely it's clogged. You can try snaking it out with a single foot wire. See if the water goes away from the trough.
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