Husqvarna Viking remove any thread from under stitch plate and in bobbin area message continually pops up on the display. I have cleaned out the bobbin area and around the cutter, the error persists

The Designer II should not be oiled by the user. As with most computerized sewing machines, it's got a sealed bearing system. You do need to clean the bobbin area and the space under the bobbin case. See page 65 of the user manual to open stitch plate to clean the bobbin area and feed dogs. Next remove bobbin case holder and bobbin case to clean under there. Sometimes the interdental brushes can get some of the lint that the sewing machine brush misses.

The manual for the Husqvarna Viking Designer II is available on the product page: http://www.husqvarnaviking.com/en-US/Machines/DESIGNER-II . The current link to the manual is http://www.husqvarnaviking.com/getattachment/Machines/DESIGNER-II/Designer-II.pdf.aspx .

I hope this helps.

Cindy Wells

Do you mean the symbol above the scissors on the infodisplay? If that is the blinking indicator, then the top thread has broken or the spool is empty. If the top thread continues to break, then the problem could be the age of the thread or the thread catching on a spot on the spool. (Thread degrades under most light. So the time it was on display at the store or sitting in your sewing area can be a factor.) Check the spool for rough spots. Make sure that the top thread is threaded correctly. Try a new needle; sometimes the eye of the needle can have sharp burs or edges. Check the top thread tension. Look at the hole in the stitch plate; if it is chipped or damaged, replace it. A damaged stitch plate can also cause breakage of the bobbin thread.

Husqvarna Viking has the manual for the Rose 600 on the machine support page: http://www.husqvarnaviking.com/support/ROSE-600 . The direct link to the manual is http://www.husqvarnaviking.com/SiteMedia/Products/Machines/Support/Rose_605_manual_EN.pdf . See page 10 a picture of the top thread icon. See page 56 for the trouble-shooting guide. A stand-alone trouble-shooting guide here is also available: http://www.husqvarnaviking.com/SiteMedia/Products/Machines/Support/Rose_605_Troubleshooting_EN.pdf . Husqvarna Viking uses same manual for the 600 and the 605.

I hope this helps.

Cindy Wells

Typically, when there are loops on the bottom of the fabric, there is something missed in the upper threading. Make sure when threading:
- the presser foot is in the up position to open the tension disks
- make sure the thread is well "seated" in the tension disks before continuing to the take up bar.
- using the manual follow the thread path carefully
- check to make sure the thread flows smoothly from the spool
- use the correct size spool caps to help the thread flow easily

try changing the needle
rethread the machine top & make sure to use every thread
guide
& make sure the bobbin is inserted correctly into the bobbin
case
clean under the needle plate & in the bobbin area for lint or
threads
make sure the top thread hasn't come off the thread take up
lever

I had this same problem, on my Designer Diamond. I blew it out with an air can and that didn't work, but then I decided to turn it off, then back on and start sewing a line in reverse. That seemed to fix it. My machine is working fine now.

Open the needle plate, remove the bobbin and bobbin case.....refer to your manual.

Clean away lint and threads.

Thread with the presser foot up.

If this continues, take the machine and samples of the mis-stitching in for service. It could be the timing needs to be adjusted by a professional.

Sounds like the hook/needle timing. To check do the following:

With the power off!!
remove bobbin and bobbin case.
push needle all the way to the left.
Turn handwheel toward you watching the needle and bobbin housing hook. The point of the hook should line up right above the eye of the needle.

If not timing, clean bobbin area removing lint and thread.
Check bobbin tension, should get slight resistance when pulling thread.
Make sure using only Husqvarna Viking bobbins -- most are green but they have new colors now. All will have the Husqvarna logo on them (an H). Make sure the bobbin is unwinding in the right direction.

Remove fabric. Pull extra long bobbin thread (about 3 inches). Hold upper thread tail in left hand, turn handwheel toward you for 1 revolution. Is the bobbin thread caught by the top thread and pulled through the opening of the needle plate?

If you are still unable to get a good stitch, take to an authorized Husqvarna Viking dealer for service or have them send to Husqvarna Viking (SVP) Technical Service Dept for repair. A list of dealers close to you can be found at the Husqvarna Viking website - http://www.husqvarnaviking.com/us

Good luck.

Could be needle/hook timing. With machine off do the following to check timing -

remove bobbin and bobbin case.
push needle all the way to the left.
Turn handwheel toward you watching the needle and bobbin housing hook. The point of the hook should line up right above the eye of the needle.

If not timing, clean bobbin area and thread cutter area, removing lint and thread.
Check bobbin tension, should get slight resistance when pulling thread.
Make sure using only Husqvarna Viking bobbins -- most are green but they have new colors now. All will have the Husqvarna logo on them (an H). Make sure the bobbin is unwinding counter clockwise when going through the bobbin case.
Remove fabric. Pull extra long bobbin thread (about 3 inches). Hold upper thread tail in left hand, turn handwheel toward you for 1 revolution. Is the bobbin thread caught by the top thread and pulled through the opening of the needle plate?

If you are still unable to sew without thread balling up, take to an authorized Husqvarna Viking dealer for service or have them send to Husqvarna Viking (SVP) Technical Service Dept for repair. A list of dealers close to you can be found at the Husqvarna Viking website - http://www.husqvarnaviking.com/us

Good luck.

Sounds like the tension unit is at fault. First check the bobbin tension by removing the bobbin case. Use a half-full to 3/4 full bobbin. Be sure it is threaded through the bobbin case with thread hanging straight down with tension spring on top. Tie the stitch plate to the end of the thread. If the thread pulls the bobbin out, the bobbin tension is too loose. If it does not move when "jiggling" the bobbin, it is too tight (which is not likely based on your description). Small screw (through an open hole) on the side of the bobbin case adjusts the tension of the bobbin case. Left for loose and Right for tighter. Otherwise, contact local authorized Husqvarna Viking dealer for their assistance. You can find the closest dealer at the Husqvarna Viking website - http://www.husqvarnaviking.com/us Good luck.

Sounds like hook/needle timing is off. Check it by doing the following with the power off:
remove bobbin, bobbin case, and needle plate.
push needle all the way to the left.
Turn handwheel toward you watching the needle and bobbin housing hook. The point of the hook should line up right above the eye of the needle.

If not timing, clean bobbin area removing lint and thread.

Check bobbin tension, should get slight resistance when pulling thread.

Make sure using only Husqvarna Viking bobbins.
Make sure the bobbin is unwinding in the correct direction.

Remove fabric. Pull extra long bobbin thread (about 3 inches). Hold upper thread tail in left hand, turn handwheel toward you for 1 revolution. Is the bobbin thread caught by the top thread and pulled through the opening of the needle plate?

If you are still unable to sew, take to an authorized Husqvarna Viking dealer for service or have them send to Husqvarna Viking (SVP) Technical Service Dept for repair. A list of dealers close to you can be found at the Husqvarna Viking website - http://www.husqvarnaviking.com/us

Good luck.