SOURCE: Whirlpool Side by Side Refrigerator Wont dispense ice
if you lift out the ice bucket you will see the "gear" that turns the auger. The gear is metal but the part on the bucket is plastic and this can become stripped out. Also check that there is not ice frozen around the bottom of the bucket where an ice cube may have lodged the chute door partially open and melted some of the ice in the bottom creating a blockage.
SOURCE: I have a Kenmore Elite side by side
It would not hurt the motor as they are built to be exposed to some degree of moisture if the defrost does not work i would check and see if something is jamming the actual mech. up. In my ice dispenser i had stuff fall in from the shelf's and seized up the motor. Any how if the thaw does not work check out a motor at repairclinic.com (http://www.repairclinic.com/SSPartDetail.aspx?s=t-106.53769202-%3d%3dc203i1057785&PartID=1057785)
SOURCE: Maytag Plus side-by-side freezer constantly needing to be defrosted
Water is collecting on the bottom of the freezer and freezes then it becomes so much it starts to leak out side the freezer door. get about 1/4" thick. Is there a leak some where? Take about 2 days to form.
SOURCE: GE Profile PSS26PSTB refrigerator ice melts inside icemaker
when you open the freezer door do you hear the fan blowing,you could have a bad evap fan motor,also if there's ice on the back wall you have a defrost problem,take off the inside back wall of the freezer where the ice is,you need to shut the control off and melt out all the ice,g.e. has had alot of problems with their computer boards which is a very expensive part number WR49X10152 around 200 bucks,look behind the kick plate on the bottom of the fridge and hopefully the tech sheet will be there,it will tell you how to put the machine into defrost,do this first before you melt anything out or before you touch the control,i think you click the lite switches together 5 times to make it go into defrost,it should tell you on the tech sheet,if ithe heater doesn't come on you need to read out the heater with a meter to see if it's good also read out the defrost thermostat,you have to check the thermostat while it's cold if the t-stat warms up you won't be able to check it, you should change out the t-stat anyway so you can cut the wires going to the t-stat,bypass it by connecting the wire directly to the heater and click the lite switches 5 times and the heater should come on,if it does leave the heater on to help you melt it out.so if the fan is running on the freezer side,click the lite switches 5 times and the fan should shut off and then you'll know it's in defrost,the heater should come on ,if the heater and t-stat read good and it won't go into defrost then it 's the board,also you can take out the board in the back of fridge ,unplug it first and look at the board for burn marks on the back or on the soldered spots,the board tells it when to go into defrost and melt the ice off the coil and like i said g.e.has had a lot of problems with the board,if you need any more help let me know,good luck
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