I have a aurora as890c. Some one put too many sheets of paper and the shredder jammed. We fixed the jam, but wanted to know where the sensor is and how to clean it.? JoAnn

SOURCE: Machine won't draw the paper in to send the fax

Technically, your machine is jammed. The paper is jamming as it exits the feed area, and enters the machine. Not being specifically familiar with that model, but rather based on experience with other simular machines with like problems, I would say you should look for 3 possible causes... Most machines have, shortly into the paper path, and generally in the area you're indicating, some sort of sensor switch, whether it be photo-electric, or a mechanically activated toggle, that senses and registers the lead edge of the paper so the machine knows it did feed. This switch could be knocked out of place, or simply dirty, and not sensing the lead edge of the paper within a certain period of time after the machine registers the feed had been actuated. A second possible cause would be (and you may be able to visually verify this) is that usually, in these types of machines, there is some sort of pressure or "retard" pad/roller in conjunction with the feed roller. If this isn't working right, the machine may be feeding more than one sheet at a time, and becoming jammed in the paper path path area due to "thickness". A third possible issue could be an unremoved scrap of paper from a previous jam (or a staple/paperclip/piece of rubber-band/or any other foriegn object, as I've seen them all) still remaining in a thin and obscure position of the paper path blocking the paper's progress to the afformentioned switch. Those are the most likely, but probably not the only possible, causes of the problem you are exoeriencing.

SOURCE: Huge paper jam ( piece of a checkbook)

Throw it out and buy a new one! staples won't replace this unit and your gonna have to take it apart and clean the gears.
Also tell your employees to stop reversing the drive gears with paper inside the bucket it only reverses the flow and jams the unit.
I would buy a cross cut shredder next time.
Hope that helps.

SOURCE: Aurora paper shredder AS1200X Parts

blendervill,
If I am unsuccessful in locating the replacement gear for my AS1200X, I will joyfully sell you my unit-for parts.
Regards, MOTORRR

SOURCE: Rexel rdx1750 shredder jam

This is the available numbers for ACCO Rexel 0845 658 6600 or 01296 732466/732468 in the UK or you may contact by email mailto:[email protected] and this is the web address http://www.acco.co.uk/

SOURCE: How do I remove the

There are 7 screws. You missed the one hidden under the small silver label.
Once you take it apart, don't waste your time calling Aurora as you voided your warranty and ability to get help from them. That happened to me.

Testimonial: "Thanks for the advice. And I won't even consider calling Aurora - or buying another Aurora shredder."