Bottled water should it be allowed and is it safe to drink

Hey Culligan Man!

My family has enjoyed the convenience and health benefits of drinking bottled water for several years. We have used a drinking appliance where the bottled is upturned and the water is gravity-fed. The water is then heated and cooled and served from hot and cold spigots. (I've seen other types of dispensers when the bottle goes upright inside the cabinet and is pumped into the water pitcher.)

The heated water quit working recently but the refrigerated part was OK. After noting how some members of my family used the dispenser, I have solved the problem. It is caused by the water level running too low in the mini water heater causing the element to burn out. Low water doesn't harm the mini-frig part. Low water levels are caused by using the bottle past empty and continuing to take water until it almost stops coming out. This "starves" the water heater, consequently burning out the element! Always replace the bottle on top before it gets past empty! If it gurgles considerably, it's filling up a nearly empty water tank probably with a burned-out element.

Maybe manufacturers can address this problem of too low water levels in subsequent models.

Regards,

Bob K.