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Brent Rawlinson Posted on Oct 12, 2018
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Fisher and Paykel Smart Drive Pride 5.5 washing machine will not pump water out...makes a beeping noise when trying to pump water out.

What does the sump look like and how do I remove it to see if something is blocking the pump? Fingers crossed you can help. Thanks

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  • Posted on Oct 12, 2018
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I own and have repaired my smart drive washer. The water pump is very simple to remove on these machines. Unplug the machine and drain as much water from it as possible. There's a small plastic locking tab on one side of the pump. Gently pry it away from the body of the pump and twist the housing until it comes free from the metal pump housing anchor plate. Unplug the pump from it's connection and remove it. Found a guide that should help you -

How to Drain Washing Machine That Won Empty Cares Appliances

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Archie Ferrarini

  • 869 Answers
  • Posted on Jun 08, 2008

SOURCE: Fisher & Paykel smart drive

Turn machine OFF on the front panel. Hold down the Water Temp Down button and press the POWER button. Release buttons. You are in Diagnostic mode.With your service sheet ,Diagnostic chart will explain where the error lights pattern and the path to your solution are.My advice is this....there is a known problem with the wire harness connectors,and the contact that is made at the point of connection.One at a time remove each connector starting at your main control board ,some where there is a loose connection.

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Fisher & Paykel Smart Drive Pride 5.5 Top Load turns off?

That sounds indicative or either a failed controller board or bad connections on it. What you can try if you wish is getting to the control board and spraying all the connecters with electrical switch cleaner. For any board edge connectors remove the connector, spray the contacts on the board edge and polish the board edge contact strips with a piece of kitchen towel. If that doesn't fix it call for service and diagnosis as control boards are expensive, so you need not only a correct diagnoses but warranty on the part and the labour.

The other possibility as an afterthought, as the drain blockage caused this, is the pump working okay? These machines have self test procedures on the pump, and if the pump doesn't pass, the machine shuts down. If the drain was blocked and the pump was running for an extending time, it may be heat stressed. That would be a much cheaper repair.

Further ideas in this link

https://www.google.com/search?q=Fisher+%26+Paykel+Smart+Drive+Pride+5.5+Top+Load+turns+off+after+filling

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Either the cold water inlet solenoid has failed or there is a fault with the electronic control module, Unfortunately the only way to find out is to replace the cold water solenoid and see if it works, if it doesn't then the electronic control board is faulty.
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