What does the sump look like and how do I remove it to see if something is blocking the pump? Fingers crossed you can help. Thanks
I own and have repaired my smart drive washer. The water pump is very simple to remove on these machines. Unplug the machine and drain as much water from it as possible. There's a small plastic locking tab on one side of the pump. Gently pry it away from the body of the pump and twist the housing until it comes free from the metal pump housing anchor plate. Unplug the pump from it's connection and remove it. Found a guide that should help you -
How to Drain Washing Machine That Won Empty Cares Appliances
SOURCE: Fisher & Paykel smart drive
Turn machine OFF on the front panel. Hold down the Water Temp Down button and press the POWER button. Release buttons. You are in Diagnostic mode.With your service sheet ,Diagnostic chart will explain where the error lights pattern and the path to your solution are.My advice is this....there is a known problem with the wire harness connectors,and the contact that is made at the point of connection.One at a time remove each connector starting at your main control board ,some where there is a loose connection.
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