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Francis Treuherz Posted on Oct 10, 2018
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XD103F Xerox work centre flashes error 7 help needed

1 Answer

Marvin

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  • Xerox Master 85,242 Answers
  • Posted on Oct 10, 2018
Marvin
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First a fault code on your Xerox printer and or multifunction device is not always as disastrous as you might imagine, no reason to slink away from the machine. The fault code is just a way for your machine to tell you there is a problem and it needs some help. So next write down the complete code and any accompanying error message, the fault code will be numbers and/or letters and may include commas, periods or hyphens. Then find a device on which you can access the internet. At the computer or smart device go to Xerox.com and then select the Support & Drivers tab at the top. Enter the model of your Xerox printer or multifunction device in the field provided and then select the machine and select Support. On the machine support page you will see the "Search For Keyword or Phrase:" field. You can enter the fault code there or right under that field you can click on the "Fault Code Search" link. A new screen will be displayed where you can enter the fault code or you can scroll through all the codes looking for the one you wrote down from your machine

5 Related Answers

Anonymous

  • 208 Answers
  • Posted on Dec 13, 2007

SOURCE: error codes

If thats a flashing E 7 that is related to the optics or laser.
There normally is a second code if you press 0 it will then mean E 7-1 to Check if the lamp is comming on.
Extremely dirty optics would give you a set up code E 7.
The Laser could be defective.
The main board may have gone bad.
I would start by cleaning all of the optice thoroughly. Including the white strip on the bottom side of the glass.
Look for an open filiment section in the lamp, if it is not comming on.
If not one those 2 simple issues, then you most likely have a main board or laser failure.

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Anonymous

  • 2072 Answers
  • Posted on May 19, 2008

SOURCE: Xerox WorkCentre M128 - 016 - 782

There is an error in the in the server password or a template setting.
Here is the documentation. Pretty straight forward

Login to the Server was not possible during Scan to Server file transfer.
arrwup.gifInitial Action Refer to BSD 16.1.
Power OFF/ON
arrwup.gif Procedure Set the login name and password in the destination server.
Set the attributes of the Job Template file correctly.
From a client PC, set the same account as the above as a resource using CW.

A

Anonymous

  • Posted on Mar 16, 2009

SOURCE: Driver for Mac and Xerox Work Centre M15i

Not compatible with Mac

Anonymous

  • 1865 Answers
  • Posted on May 22, 2009

SOURCE: just asked

The following link will take you to Xerox page that explains how to reset a fault error code

http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=452,E=0000000001449575339,K=8952,Sxi=3,Solution=obj(18167)

pineworks

Clive

  • 4362 Answers
  • Posted on Feb 03, 2010

SOURCE: Xerox Work Centre C2424 System Error

Hi there
I found some thing maybe do for you it may not be rhe right code you have at this moment but it come in handy for you.



082122a.jpg

31,004.40:6909: it's a mechanical initialization jam error. Pull out the paper tray to make sure it doesn't have a jam. Try also to manually feed some heavy paper or card stock through the printer to make sure the sensor in the preheater isn't stuck.

39,002.40 : DRAM test failure.

39,012.40:56208: "Cycle the power" and if that does not work replace the document feeder.

39,012.41: Document Feeder Optical Failure. Replace the document feeder.

4,0XX.6x: Process Control Software Fault.

· Reset NVRAM and then retest.
· Ensure ground integrity for the system
· Replace the EEPROM chip.
· Reboot the system.
· From the System Setup menu, go to "Information", "Troubleshooting"
· Service Tools menu.
· With the cursor at the top of the Service Tools menu, press both the Up Arrow
· and Down Arrow buttons to display the Hidden Service menu.
· Reset NVRAM is in there.

Also may be handy is this.


4,0XX.6x Process Control Software Fault
Error 04,041.66
Solution 1:

a. Reset NVRAM and then retest.
b. Ensure ground integrity for the system.
c. Replace the EEPROM chip.
d. Reboot the system.

1. From the System Setup menu, go to Information --> Troubleshooting -->
Service Tools menu.
2. With the cursor at the top of the Service Tools menu, press both the Up Arrow and Down Arrow buttons to display the Hidden Service menu.
3. Reset NVRAM is in there


Solution 2:

1. Turn the system power ON.
2. Wait for the Xerox logo to begin moving across the display.
3. Before the logo is centered on the display, press and hold the Back and Info buttons on the control panel.
4. Hold both buttons until the display reads “Beginning Service Mode Initialization”. Release the buttons and the system reboots into service mode with the Service Diagnostics menu displayed. Hope it will help you in some way of finding the fault. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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Error code means that:
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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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Which cartridge did you change? If its the toner cartridge, make sure none of the packaging materal is left on it, same with the drum cartridge. First and simply remove and reseat the cartridges.
What I suspect with the blank copies is a broken transfer corotron wire.
Open the right side door. On the bottom you will see some whit plastic rollers. Above that you will see an opening about 1/2 inch wide. There is a very thin wire in that channel. That wire has probably broken causing your blank copies, I highly suspect that is broken.. That wire when it is dirty also causes really poor copy quality.
Also clean all the mirrors and glass well. That will cause poor copy quaility issues.
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The J1 error means the toner cartridge needs to be replaced. Since you just replaced the cartridge, you should remove the cartridge and repeat the following steps.. Shake the new toner cartridge horizontally four or five times and then remove the cover. Slide the new toner cartridge in until it locks in place. It sounds like the cover may still be on the cartridge.
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