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Marg Coleman Posted on Oct 09, 2018
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My accu check performa is coming up E 9 on the screen when I put the strip in

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jackdnimble

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  • Expert 112 Answers
  • Posted on Oct 09, 2018
jackdnimble
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The battery is almost out of power. Change the battery now. If the message reappears after the battery has been replaced, remove the battery again, press any meter button, then reinsert the battery.

https://www.accu-chek.com.au/meter-systems/performa/support-error-screens

3 Related Answers

Anonymous

  • 487 Answers
  • Posted on Jul 05, 2010

SOURCE: Cannot perform set-up for Accu-Chek Performa

Hi, yes sorry but you will need to purchase new strips.

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Cindy Wells

  • 6688 Answers
  • Posted on Feb 25, 2018

SOURCE: My accu-check performa blood glucose meter is not working It shows E-1 on the screen.How do i reset it

The E-1 error usually indicates that the test strip is damaged or improperly inserted. Try removing the test strip and replacing it. Try a different test strip. Open a new box of test strips and try using one from the new box.

I hope this helps. You can find the manual for the Accu-Chek Performa on the product page: https://www.accu-chek.com.au/meter-systems/performa . The direct link to the manual is currently https://www.accu-chek.com.au/download/file/fid/16491 . The error messages and trouble-shooting are to the right-hand side of the page. You will need to scroll a bit.

Cindy Wells

tonythetumbl

Robert Oliver

  • 323 Answers
  • Posted on Mar 08, 2018

SOURCE: how can I change time and date on my Accu-chek performa which shows E-5 code exp

Hi,
This should help:
https://www.northernhealth.ca/Portals/0/Lab/Accu-Chek%20Performa%20meter%20operator's%20manual.pdf
Best of luck.

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0helpful
1answer

Could I have a bad batch of strips? I have used around 15 over the past three days and each time get the E-1

Possibly an Accu-Chek question although this is just a guess searching the internet using https://www.google.com


https://www.accu-chek.com/meters/aviva-meter/support-error-screens

"E-1" in the display means the test strip may be damaged or the code key isincorrect. Remove and reinsert the test strip. If the message reappears, turn off themeter and make sure the code key is properly inserted. If the message reappears, please contact Accu-Chek Customer Care


https://www.accu-chek.com/meters/aviva-meter/support-error-screens
1helpful
1answer

My accu-check performa blood glucose meter is not working It shows E-1 on the screen.How do i reset it

The E-1 error usually indicates that the test strip is damaged or improperly inserted. Try removing the test strip and replacing it. Try a different test strip. Open a new box of test strips and try using one from the new box.

I hope this helps. You can find the manual for the Accu-Chek Performa on the product page: https://www.accu-chek.com.au/meter-systems/performa . The direct link to the manual is currently https://www.accu-chek.com.au/download/file/fid/16491 . The error messages and trouble-shooting are to the right-hand side of the page. You will need to scroll a bit.

Cindy Wells
0helpful
1answer
0helpful
1answer

Cannot perform set-up for Accu-Chek Performa

Hi, yes sorry but you will need to purchase new strips.
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