Hi Billie-Jo, can you post a picture of the remote...looks like Optimum has different Phillips code based on model
SOURCE: philips remote codes
http://www.remotecodelist.com/remotes/magnavox/Philips-Magnavox_PM525S.pdf
This
is the user's manual for a Phillips remote control. There is a list of
codes in it. They should be rather universal. There's also instructions
as to how to program it. I believe that there is a way to program it
without using the codes.
Programming with Code Search
1. Manually turn on the device (TV, VCR, etc.) to be controlled.
2. Press and hold Code Search button until the red indicator stays on. Release the Code Search button.
3. Press and release the desired mode button (TV, VCR, etc.). The red indicator blink, then stays lit.
4.
Press the Channel Up button repeatedly (up to 300 times) until the
device could be controlled changes channel. The red indicator blinks,
then stays lit. If you accidentally overshoot the code required, press
the Channel Down button to backtrack through the library until the
device changes channel. Pressing Channel Up changes direction to
forward again. Press and release the Mute button to install the code.
Hope this helps :)
SOURCE: I have an Optimum Online
Is it iO tv? If so, here. http://optimum.custhelp.com/cgi-bin/optimum.cfg/php/enduser/std_adp.php?p_faqid=1420
SOURCE: Philips TV HDMI CEC EasyLink tries to control Cable set top box
I finally found a fix to this! YAY. I thought I might have to return the TV. I have the Phillips 42PFL5603D, but should work for other models.
On the TV press menu
picture settings---picture---dynamic contrast (turn off) AND active control, turn off
If you have Comcast Moto box:
on the Cable box go menu--->setup--->cablebox set up---RF BYbass set to ON
If you have a non-Comcast Moto Box, I'm sure there is an RF bypass setting in the menu. You'll just have to look for it. Another fix was close saying to only turn of the active control, but it took all 3 of these for it to work consistently. The latter let it work for all of 30 seconds.
SETTING CODES
HOLD THE CODE SEARCH BUTTON DOWN UNTIL THE RED LIGHT STAYS LIT.
PRESS THE DEVICE BUTTON (ie TV)
CHANNEL UP BUTTON UNTIL THE CHANNEL CHANGES. (300 SHOULD BE MAXIMUM)
PRESS THE MUTE BUTTON TO SET THE CODE
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