If you want to check to see if the cracks are in the glazed area, try beet juice swirled around in the liner. Rinse the liner out with some water. If you see the juice in the cracks after rinsing, it's probably time to look for a replacement liner. Bacteria will find a way out of these cracks and into your food while cooking.
SOURCE: Cracked ceramic Kitchenaid crock pot liner
There is no inherent problem with the Kitchenaid ceramic inserts. As far as a replacement ceramic insert, I would suggest calling Kitchenaid Customer Service. They may be able to provide a new insert at no cost if the unit is still within the 1 Year warranty.
Their toll-free phone number is 1-800-541-6390.
SOURCE: Oval 6 Qt Ceramic Liner Needed for Rival Crock Pot model 3855
If you are still looking I may have what you need. I live in Canada so you would need to pay the shipping which could be high as the liner is heavy. If you are interested feel free to email me.
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