Posted on Aug 03, 2009

We have the same problem, was hit with lightning and came up E1

We had a carrier tech come out and said it was the control board cc4eqcsa and the thermostat. they want 1500.00 to fix any ideas where we can get them and do it our self? we have a carrier comfort zone II with 4 zones the tech also said that it does not recognize all 4 zones. We really would appreciate any information. Thank you

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Anonymous

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Posted on Oct 21, 2009

Anonymous

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You didn't get a Carrier tech. Carrier technicians only work on commercial equipment. Residential applicaitions, installation and service of Carrier residential units are done by dealers. They are not carrier owned but get buy the product at discount get training and get to show our logo. You can't fix the boards, they have to be replaced. It sounds like you have a Gen II VVT system. You can get the part via Totaline stores or a distributor. You will need to know how to readdress the other controllers to operate correctly. Use WWW.Carrier.com.

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We have the same problem, was hit with lightning and came up E1