Hello, make sure you used the email correctly for you icloud account and password iCloud Use iCloud com
SOURCE: how to find my iCloud password to unlock my restore backup?
Go to http://support.apple.com/kb/PH2617 and it will list the ways to log on to your iCloud, once you have selected the best for you, click "reset password" as long as you have access to your security answer or secondary e-mail address you should be ok, if not it is a very long prosess to get you password reset via the phone or even e-mailing there support team.
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