Question about LeapFrog Computers & Internet

2 Answers

I bought a used leapfrog my own leaptop for my granddaughter How do I reset it and replace her name for the one installed?

Item Number 19167 made in 2010

Posted by on

  • dawn spiker
    dawn spiker Dec 23, 2018

    I have the same problem and this is the response I just got from the company.

    "Regrettably, effective April 1, 2018, LeapFrog Connect software for this device has been discontinued and is no longer available. The device itself will continue to operate as normal with the last content that was loaded.

    Currently, LeapFrog has no plans to provide further maintenance or support services for the feature of this discontinued product.

    Best Regards,

    LeapFrog Customer Support"

    Does anyone have the software for a Mac that can make it available for downloading?

×

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have the same problem and this is the response I just got from the company. "Regrettably, effective April 1, 2018, LeapFrog Connect software for this device has been discontinued and is no longer available. The device itself will continue to operate as normal with the last content that was loaded.
Currently, LeapFrog has no plans to provide further maintenance or support services for the feature of this discontinued product.
Best Regards,
LeapFrog Customer Support"
Does anyone have the software for a Mac that can make it available for downloading?

Posted on Dec 23, 2018

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    New Friend:

    An expert that has 1 follower.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 46 Answers

What are you talking about

Posted on Dec 23, 2018

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Blown/scratchy speaker


Based upon your brief description, it sounds like the internal speaker itself has worn out (likely cause) or possibly the internal speaker wire(s) may become disconnected or may be shorting out.

LeapFrog has discontinued product support of our "Learn & Groove" Musical Table with green legs that was made in 2010. LeapFrog Customer Service declined to discuss replacement parts, so I searched eBay for an exact speaker replacement.

BTW, I am not affiliated in any way with the eBay seller nor do I work for LeapFrog... I'm a Computer Engineer/Geek in Cincinnati, Oh trying to solve a simple toy problem. All opinions expressed are solely my own and do represent any technical guidance from the original equipment manufacturer.

Correct replacement speakers are available on eBay and ship from Hong Kong... I just bought qty2 of these speakers for $5.69 total inc s/h/p (only 1 was needed). Delivery time was slow, but well worth the wait...

When the replacement speakers arrived, I had to take off the back panel screws and unsolder the original speaker, so I could resolder in the single replacement speaker under the 2" black cover. The "Learn & Groove" Musical Table speaker now works great!

Some forum posts say that resoldering a computer modem speaker (16ohm .25w) could be used, but this is a temporary solution at best. The replacement speaker from Hong Kong produces a better quality sound and more sound volume when used with the "Learn & Groove" Musical Table.

The speaker replacement specs for the LeapFrog "Learn & Groove" Musical Table with Green Legs are as follows:

"Round Aluminum Shell Magnetic Type Slim Speaker Horn"
.25 watt
Resistance 16 Ohm
Type Internal Magnetic, Slim
Shape Round
Bottom Diameter 20mm/ 0.8"
Outer Diameter 35mm/ 1.4"
Height 9mm/ 0.35"
Material Aluminum, Metal, Plastic

This replacement speaker worked great for me and now my Granddaughter can again enjoy her toy that I was able to fix!

Mar 23, 2014 | LeapFrog Learn and Groove Musical Table

1 Answer

No sound on activity table


Based upon your brief description, it sounds like the internal speaker itself has worn out (likely cause) or possibly the internal speaker wire(s) may become disconnected or may be shorting out.

LeapFrog has discontinued product support of our "Learn & Groove" Musical Table with green legs that was made in 2010. LeapFrog Customer Service declined to discuss replacement parts, so I searched eBay for an exact speaker replacement.

BTW, I am not affiliated in any way with the eBay seller nor do I work for LeapFrog... I'm a Computer Engineer/Geek in Cincinnati, Oh trying to solve a simple toy problem. All opinions expressed are solely my own and do NOT represent any technical guidance from the original equipment manufacturer. I am only trying to fix my Granddaughter's toy that abruptly stopped working!

Correct replacement speakers are available on eBay and ship from Hong Kong... I just bought qty2 of these speakers for $5.69 total inc s/h/p (only 1 was needed). Delivery time was slow, but well worth the wait...

When the replacement speakers arrived, I had to take off the back panel screws and unsolder the original speaker, so I could resolder in the single replacement speaker under the 2" black cover. The "Learn & Groove" Musical Table speaker now works great!

Some forum posts say that resoldering a computer modem speaker (16ohm .25w) could be used, but this is a temporary solution at best. The replacement speaker from Hong Kong produces a better quality sound and more sound volume when used with the "Learn & Groove" Musical Table.

The speaker replacement specs for the LeapFrog "Learn & Groove" Musical Table with Green Legs are as follows:

"Round Aluminum Shell Magnetic Type Slim Speaker Horn"
.25 watt
Resistance 16 Ohm
Type Internal Magnetic, Slim
Shape Round
Bottom Diameter 20mm/ 0.8"
Outer Diameter 35mm/ 1.4"
Height 9mm/ 0.35"
Material Aluminum, Metal, Plastic

This replacement speaker worked great for me and now my Granddaughter can again enjoy her toy that I was able to fix!

Feb 13, 2014 | LeapFrog Learn and Groove Musical Table

2 Answers

I have been using this prduct since 1 year and now it stoped playing sound lights are there but no sound i changed the batteries too. its not working


that is a very easy solution just let it go and use somthing different untill you can get another one or look in a pawn or goodwill shop.

Oct 08, 2012 | LeapFrog Learn and Groove Musical Table

1 Answer

Computer says server not found when trying to download leapfrog application


I tried the webpage you listed, and it transferred me to another page. You may want to try this page.

http://www.leapfrog.com/en/pages/support/product_pages/leaptop.html

I tried to download the PC version and it came up fine.

Can you download anything else from other websites with those settings on your computer?

Sep 25, 2012 | LeapFrog Tag Reading System w/ Bundle

1 Answer

I have a LeapFrog My Pal Violet (and Scout). The have been personalized with my child's name and favorite "things". My question is: How do I reset or clear this personalized information...


Here you are. It took a while to find the instructions!

In addition, if you would like to delete the data on your device prior to recycling, open the LeapFrog Connect program, sync your device via USB to your computer, click on the product you would like to reset from the "My Products" screen, then under "Settings," select "Reset". If you have not downloaded LeapFrog Connect, please follow these instructions to do so.


eWaste

Aug 26, 2011 | LeapFrog My Pal Violet

1 Answer

We have the leapfrog learn & groove activity table. The sounds coming from the table are intermittent which makes me think it may be a loose connection. How can I check this? I have changed the...


Based upon your brief description, it sounds like the internal speaker itself has worn out (likely cause) or possibly the internal speaker wire(s) are becoming disconnected or may be shorting out.

LeapFrog has discontinued product support of our "Learn & Groove" Musical Table with green legs that was made in 2010. LeapFrog Customer Service declined to discuss replacement parts, so I searched eBay for an exact speaker replacement.

BTW, I am not affiliated in any way with the eBay seller nor do I work for LeapFrog... I'm a Computer Engineer/Geek in Cincinnati, Oh trying to solve a simple toy problem. All opinions expressed are solely my own and do NOT represent any technical guidance from the original equipment manufacturer. I am only trying to fix my Granddaughter's toy that abruptly stopped working!

Correct replacement speakers are available on eBay and ship from Hong Kong... I just bought qty2 of these speakers for $5.69 total inc s/h/p (only 1 was needed). Delivery time was slow, but well worth the wait...

When the replacement speakers arrived, I had to take off the back panel screws and unsolder the original speaker, so I could resolder in the single replacement speaker under the 2" black cover. The "Learn & Groove" Musical Table speaker now works great!

Some forum posts say that resoldering a computer modem speaker (16ohm .25w) could be used, but this is a temporary solution at best. The replacement speaker from Hong Kong produces a better quality sound and more sound volume when used with the "Learn & Groove" Musical Table.

The speaker replacement specs for the LeapFrog "Learn & Groove" Musical Table with Green Legs are as follows:

"Round Aluminum Shell Magnetic Type Slim Speaker Horn"
.25 watt
Resistance 16 Ohm
Type Internal Magnetic, Slim
Shape Round
Bottom Diameter 20mm/ 0.8"
Outer Diameter 35mm/ 1.4"
Height 9mm/ 0.35"
Material Aluminum, Metal, Plastic

This replacement speaker worked great for me and now my Granddaughter can again enjoy her toy that I was able to fix!

Dec 13, 2010 | LeapFrog Learn and Groove Musical Table

1 Answer

Nly@I bought my granddaughter a Kindle for her b-day in my name & checked that it was a gift so she could register it in her name. She wants to purchase the 2 year extended warrantee. How does she do...


If the item is in her name it should be no problem to purchase. If there is an issue both of you must be physically present in order to verify the purchase as a gift and to purchase the 2yr warranty.

Aug 12, 2010 | Computers & Internet

1 Answer

Stylus Pen Broken: LeapFrog Explorer Smart Globe (Item Id: 40002)


Hello Sushil,

If in the US, Call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.


Thanks for using Fixya and consider rating this solution.

Wayne

Jun 27, 2009 | LeapFrog Leapster Electronic Book:...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

1,107 people viewed this question

Ask a Question

Usually answered in minutes!

Top LeapFrog Computers & Internet Experts

kas8970

Level 1 Expert

7 Answers

Alun Cox

Level 3 Expert

2679 Answers

k24674

Level 3 Expert

8081 Answers

Are you a LeapFrog Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...