I sucked up a piece of paper with my Dyson Animal Canister vacuum and even after I have removed it the suction sucks!!! I have done everything that they suggest online but still very little suction and a hollow noise when it starts up which disappears when it gets going. I can't find anyway to get any further inside to check. All the hoses are clear.
Hi. The hollow noise and lack of suction suggests there is still air flow restriction. Start from the furthest point and work back towards the motor. Pull the hose off at the machine. Has high suction returned to normal? If not, open the canister and expose the filter bag. Remove the filter bag and check for a blockage or is the bag full? If the bag is not full and there is no blockage inside the inlet tube. Leave the hose and the filter bag removed, close up the canister vacuum and turn it on. Has high suction returned to normal? If not, there is probably a secondary filter or HEPA filter that needs to be replaced. I hope this helps. Please let me know what you found. Good Luck.
SOURCE: Dyson DC07 vacuum.
you have to remove the hose and wand then you can get to the clip that holds the canister on the machine and with a screw driver gently prise it of the machine
SOURCE: Problems with Dyson DC14 Animal Bagless Vacuum
Two possible solutions come to mind. First off, there is a clog in your hose. If you have another vacuum, try using the hose on that one to **** it out.
If that doesn't work, you may need to have the clutch replaced. Check your warranty. The clog wont be covered, but the clutch will be,
SOURCE: I have a dyson dc07
Hi there, I have a suspicion that you are actually missing a piece called a u-bend. I have made a video to show you how to fault find this problem for the dyson dc07. If you need to get a new piece for your vacuum I would recommend vacuumspot or nelsonvacuums.
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Vacuum Guru :)
Official advice and support for Dyson technology
Hi there,
I'm sorry to hear you're having difficulty with your DC24. If the relief valve is activating, you may have a blockage somewhere in the machine, and the filters may also need a wash.
To locate and remove any blockages, please follow the steps shown in our online Support guide:
http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-suction
In normal use, the filters need to be washed at least once a month, as shown in the video below. We'd recommend using cold water without detergent, and allowing at least 24 hours for the filters to dry completely before replacing them in the machine. It may help to leave the filters somewhere warm, such as beside a radiator, or in an airing cupboard.
This should resolve the issue, but if you'd like any further assistance or advice, please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Best wishes,
Jack
Dyson Online Customer Support
http://www.dyson.com
Official advice and support for Dyson technology
SOURCE: loss of suction on Dyson DC23
Hi there,
We are very glad to hear you were able to resolve the issue with your DC23. Thank you for taking time to share your resolution. If you have any questions, or need assistance at any point in the future, please feel free to call our Dyson Helpline at 0800 298 0298 (UK) or 1-866-693-9766 (US).
Best wishes,
Jessica
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