Ipod nano white mp3 player is frozen. It turns on but none of the buttons work. I have updated it, reset it, and rebooted it. Nothing is working. Help!

try pressing the reset button on the ipod. if it still freezes, the ipod has problems

please try to reformat your IPOD Nano to updated Itunes programs, i have the same like your IPOD and that what I do... and after it reformat do not remove your IPOD, shut down your Computer and then plug-out it out.

Press the Menu Button and the Center button until the apple appears and it will reboot

there are 2 basic ways the harder one is:
leave it on all night until it runs out of power then charge it and it should work

The easy way:

hold the menu and select button down for a while until the apple logo apears, if it dosnt work follow the harder way

To user VIVS919, even though you lost the reciept you can call apple at 1-800-APL-CARE (1-800-275-2273) They should replace your iPod under warranty. {Just don't admit to any "accidental" damage}

Press and hold the center button while holding down the menu button. This will reboot your Ipod. Check your IPod cable to see if its shorted. If might have transferred a song and crash in the middle of the transfer.

Make sure you have you user's manual. If you don't have it, go to Apple website.


These are for Nano, but they apply to all iPods:

Reset, Retry, Restart, Reinstall, Restore

Remember these five basic suggestions if you have a problem with your iPod nano. If

one of the following doesn’t help, read on for solutions to specific problems.

â Reset your iPod nano. See “General Suggestions,” below.

â Retry with a different USB port if you cannot see iPod nano in iTunes.

â Restart your computer and make sure you have the latest software updates

installed.

â Reinstall iPod and iTunes software from the latest versions on the web.

â Restore your iPod nano. See “Updating and Restoring iPod Software” on page whatever.

These are for Nano, but they apply to all iPods:
Reset, Retry, Restart, Reinstall, Restore
Remember these five basic suggestions if you have a problem with your iPod nano. If
one of the following doesn’t help, read on for solutions to specific problems.
â Reset your iPod nano. See “General Suggestions,” below.
â Retry with a different USB port if you cannot see iPod nano in iTunes.
â Restart your computer and make sure you have the latest software updates
installed.
â Reinstall iPod and iTunes software from the latest versions on the web.
â Restore your iPod nano. See “Updating and Restoring iPod Software” on page whatever.

Refer to your manual for the details - A simple reset will probably work. Running Mp3 players on low batt can cause all sorts of goofiness.

Remember these five basic suggestions if you have a problem with your iPod nano. If
one of the following doesn’t help, read on for solutions to specific problems.
â Reset your iPod nano. See “General Suggestions,” below.
â Retry with a different USB port if you cannot see iPod nano in iTunes.
â Restart your computer and make sure you have the latest software updates
installed.
â Reinstall iPod and iTunes software from the latest versions on the web.
â Restore your iPod nano. See “Updating and Restoring iPod Software” on page whatever.

-Tha Mp3 Doctor

The following is the latest update for the nano - CLICK HERE

If your iPod is frozen or won't turn on, connect your iPod to your computer, then press and hold the "Menu" and "Select" buttons simultaneously for 10 seconds to reset the iPod. Resetting an iPod will not affect your files or preferences.

Hope this helps!

- TWEAK A/V LAB