SOURCE: WTW5550XW0 Whirlpool model Cabrio When
Either the circuit for the locks on the control board is faulty,Or the locks themselves are faulty. From what you are explaining, I would tend to think the board is the problem. As you are able to unplug then the lock will unlock. You need to put the machine through a diagnostic test to determine what error code is showing, and to also test each component. Here is a complete service manual for your machine. Look at page 6-4 for instructions on entering the diagnostics mode.
SOURCE: Washer Senses one time then the lid lock blinks and the lid unlocks! It won't start or fill
Here is the service manual for your machine. Look at 6-4 for diagnostic mode.
Swich off the machine, try some WD40 on the door mechanism (on machine lock, not on the door) and open & shut for a minute or two. Then try the machine, spin only just to try. Source
Rate pl, if solved, or dont!
Is the hot and cold water turned on?
Most likely actuator is bad or drain Pump is defective or obstructed
SENSING Page 5
When the START/PAUSE/Unlock Lid is pressed, the washer will first perform a self-test on the lid lock mechanism. You will hear a click, the basket will make a slight turn, and the lid will unlock briefly before locking again. Once the lid has locked the second time, the washer will use short, slow spins to estimate the load size. These sensing spins may take 2 to 3 minutes before water is added to the load and you may hear the hum of these spins. If the sensing light is on, then washer is working properly. You will hear the motor turn the basket in short pulses to thoroughly wet the load. The washer will then move the load briefly, pause to allow water to soak in to the load, and resume adding water. This process may repeat until the correct amount of water has been added for the load. You may also hear water flowing through the dispenser, adding detergent to the load.
NOTE: Avoid opening the lid during sensing. The sensing process will start over when the washer is restarted. The sensing light may also come on during the Soak and Wash portions of the cycle. This is normal.
If there's no water, then Page 13
Washer won't run or fill, washer stops working, or wash light remains on (indicating that the washer was unable to fill appropriately)
Check for proper water supply.
Both hoses must be attached and have water flowing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
Or you have an inlet valve that is not working
Source
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