I e-mailed the company, and got the following information: Thank you for contacting Sunbeam, a brand of Jarden Consumer Solutions. We apologize for any inconvenience you have experienced with your [PRODUCT] and will be happy to help you. Jarden Consumer Solutions (JCS) is providing this update to help you to resolve your issues with Petters Consumer Brands, LLC and/or MLO Appliance Company, LLC appliances sold under the Oster or Sunbeam trademarks. JCS owns the Oster and Sunbeam trademarks, and licensed these trademarks to Petters Consumer Brands, LLC which later changed its name to MLO Appliance Company, LLC. JCS, as the licensor of the trademarks, did not design, manufacture, market, distribute or sell any licensed appliance manufactured by or on behalf of Petters Consumer Brands or MLO Appliance Company. JCS did not offer any warranty on the appliances manufactured by or on behalf of Petters Consumer Brands or MLO Appliance Company. Any warranty that applies to the appliance you purchased was offered by Petters Consumer Brands, LLC and/or MLO Appliance Company, LLC. JCS is not responsible for the appliances manufactured by or on behalf of Petters Consumer Brands and/or MLO Appliance Company bearing the licensed trademarks Oster and Sunbeam. On September 10, 2008, JCS was notified that MLO Appliance Company, LLC was discontinuing its business operations, was insolvent, and had defaulted on its obligations to its secured lender. Petters Consumer Brands, LLC and MLO Appliance Company, LLC were wholly owned and/or controlled by and/or affiliated with Petters Group Worldwide, LLC. Petters Group Worldwide, LLC, Petters Company, Inc. and certain other companies owned or controlled by Thomas Joseph Petters were placed into receivership by the United States District Court for the District of Minnesota. To date, Chapter 11 bankruptcy cases have been filed for Petters Group Worldwide, LLC, Petters Company, Inc. and Petters Capital, Inc. Although this is an unfortunate situation, you have options at this time that may assist you in resolving issues with appliances manufactured by Petters Consumer Brands, LLC and/or MLO Appliance Company, LLC. You may return the appliance at issue to the retailer from which you purchased the product and inquire about assistance. OR You may contact A.P. Wagner at 1-888-279-2463, or www.apwagner.com, to try and obtain assistance with replacement parts and repair tips. A.P Wagner formerly provided warranty service for these appliances under an arrangement with Petters Consumer Brands, LLC and/or MLO Appliance Company, LLC. A.P. Wagner has experience with warranty issues relating to these appliances and may be able to provide information, advice, service and/or replacement parts. OR You may contact the receiver for Petters Group Worldwide, LLC and Petters Company, Inc. The receiver may be contacted at the following fax number to communicate issues you have with these appliances: (612) 371-3207. JCS believes Petters Group Worldwide, LLC and Petters Company, Inc. may be responsible for certain obligations of Petters Consumer Brands, LLC and MLO Appliance Company, LLC. Please be advised the receiver for Petters Group Worldwide, LLC and Petters Company, Inc. has indicated to JCS that he is processing billions of dollars in claims and other issues brought to his attention by hundreds (perhaps thousands) of concerned individuals and companies. The receiver has also indicated that a prompt response to all inquiries may not be possible. The receiver has also stated he disputes whether the companies under his receivership owe any legal duty to purchasers of the appliances manufactured by or on behalf of Petters Consumer Brands, LLC and/or MLO Appliance Company, LLC. Thank you for your patience in this matter. JCS regrets that any consumer is inconvenienced because of issues with appliances designed, manufactured, marketed, and/or distributed by or on behalf of Petters Consumer Brands, LLC and/or MLO Appliance Company, LLC, and JCS hopes the options listed above will provide information helpful to you in addressing any issue that may arise with respect to those appliances. Sincerely, Margarita Jarden Consumer Solutions www.sunbeam.com
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SOURCE: I followed the instructions sent
This message and (perhaps previous ones), is misaddressed - this is a repair forum and has only links to vendors that are not connected with this forum. No products are sold from here and, to my knowledge, no physical items accepted for repair. This is probably the only reply you will receive and it is only a courtesy-
SOURCE: don't cool-no refund/satisfaction from Oster.
Ok, fist problem was unit quit working..if it quit cooling yet lights still worked inside and still had power readings on door is not power coord. If the unit stoped cooling is probably fuse and there are two of them in back of unit. One fuse clearly can be seen, the other is coated with a black shrink fit coating and is not well seen. This second fuse is the problem, you will need to replace it. I have same unit and this is what I had to do to get it cooling again.
SOURCE: No response from company on Oster 12 bottle wine refrigerator
just replace the 5amp fuse on circuit board with a 6.3amp. tada!
use an exacto knife to remove the shrink wrap on both ends of old fuse. heat ends with a soldering iron and pull away old fuse. solder new 20mm in line fuse holder from radio shack to both poles insert 6.3amp fuse and done. at least mine works again! $6.00 total cost!
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