My Franke Flair stuck on select product, none of the buttons working except power, rinsing, cleaning, program, descaling... no hot water, no steam, no coffee.

I am a Franke technician. After and possibly during the descale, because probably you haven'nt done it in a long time, steam was able to escape through the fittings as the limescale damaged the silicone rings beforehand. The steam damaged the klixxons or the thermoblock itself. You will need one of us unfortunately....

Unplug unit to reset the settings completely...If you have the same problem call manufacturer to save time...

Descaling Saeco Automatic espresso machines SAECO VIENNA SUPERAUTOMATIC MACHINES:
SAECO VIENNA DIGITAL - MANUAL DESCALE PROGRAM
1. Fill the water tank with the Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water.)
2. Turn on the machine. Run approximately 1 cup through the steam wand by turning open the hot water steam valve). Turn machine off and let sit for 5 minutes.
4. Repeat this procedure until the water tank is empty. Then rinse water tank thoroughly and flush the machine by running two tanks of clear water through the steam wand.
5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared.
SAECO VIENNA DIGITAL - AUTOMATIC DESCALE PROGRAM
1. Press the MENU/OK key to go into programming mode. Scroll up or down to select the "Descaling" function . Press MENU/OK key. Place a large container under the hot water/steam nozzle. Fill the water tank with Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water. Refer to the instructions on the bottle).
2. Then completely open the hot water/steam rotary valve/knob. The pump starts and the descaling program begins. During this phase the pump runs at intervals and the message "Machine is Descaling" is displayed. The complete program takes about 40 minutes. Do not add any water to the tank during this phase. When the message "Descaling Finished" appears, close the hot water/steam valve. The message "Rinse Machine" will appear.
4. Remove and rinse water tank thoroughly, fill with fresh water and replace on machine. Empty the container under the hot water/steam nozzle and replace. Flush the machine by running the tank of clear water through the hot water/steam wand until the message "Rinsing Finished" appears. Exit the Programming mode by pressing "MENU/OK" Refill the water tank with fresh water.
5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared.
Descaling Single Boiler Home espresso machines (HOME SINGLE BOILER ESPRESSO MACHINES)


Approximately every 3 months (depending on your use and the water hardness), clean the machine with natural citric acid based decalcifying agent.
1. Add a descaling solution into the water reservoir. Mix thoroughly to dissolve (use warm water for better results).
2. Remove the filter holder and place a cup under the group head and another cup, or other container, under the steam wand to catch cleaning solution.
3. Turn espresso machine on, turn coffee pump on and run approximately 8 oz. of solution through the brew head. Turn machine off and let the machine sit for 15 minutes.
4.Run approximately 8 oz. through the steam wand, and again, turn machine off and let sit for 15 minutes.
Repeat by allowing solution to run alternately through the steam wand and brew head. Turn espresso machine off after each cycle. Repeat process until solution has been run through.
5. Do not leave espresso machine on. Do not wait for the ready light to come on. Do not use the steam switch during this process. Do not allow reservoir to run empty!
6. Rinse reservoir thoroughly with fresh water. Refill reservoir with fresh water. Run half a tank of fresh water through group head, alternating between group head and steam wand.

DESCALING The Saphira has an integrated descaling program. The procedure takes about 60 minutes. Once started, the descaling procedure may not be stopped. • When acid-containing descalers are used, immediately remove any splashes or drops on sensitive surfaces, particularly from natural stone and wood surfaces. Also, take the appropriate safety precautions. • Turn off the Saphira by pressing the "ON/OFF" button. • Press the button "Descale" until an acoustic signal is heard. • Display: EMPTY DRIP TRAY (Fig.1) • Display: INSERT AGENT IN TANK • Display: PRESS DECALCIFYING Dissolve 2 DESCALING tablets completely in 2.5 cups of water in a vessel and pour the mixture into the empty water tank. Place a sufficiently large container under the steam tube and the coffee delivery outlet. • Press the Descale button • Display: UNIT DECALCIFYING • Display: PLEASE WAIT • An acoustic signal is heard. • Display: EMPTY DRIP TRAY (Fig.1) • Display: FILL WATER TANK • Display: PRESS DECALCIFYING • Press the Descale button • Display: UNIT DECALCIFYING • Display: PLEASE WAIT • An acoustic signal is heard. • Display: EMPTY DRIP TRAY • Display: CLEAN CONTACTS
Good Luck [email protected]

Auto descale: To automatically descale your machine, press the scoop button and hold it down until you enter the menu. Use the arrows on the left to scroll down until you come to Descale. Press enter and the machine will enter the mode to descale your machine. The process takes about 45 minutes. You don't have to do a thing except mix a full water tank with descaling solution and have a container under the steam wand when your start. If you have a cappuccinonatori on your machine you will need two containers. To start the descaling process, simply turn the steam knob. When the process is over your machine will say "Descale finished". Remove your water tank and rinse it out. Refill it with fresh water. Replace on the machine and start the descaling process over again to rinse your machine. Go back into your menu and scroll up or down 1 to signal descale and enter. Choose "Yes" and push enter so the machine will tell you when you need to descale again.
Manual descale: To decalcify your boiler, remove your water tank and fill it with hot water (100 to 120 degrees). Open a pack of decalcifier and mix into the water tank. Place the tank back on the machine, then turn the machine on.

1. If you have a non-rapid steam machine, just open the steam knob and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes. It is very important that the machine does not remain on to heat the boiler anymore than necessary.
2. If you have a rapid steam machine, turn on the machine and then push the hot water button. This turns off the rapid steam and allows you to run hot water/solution through the steam wand. Just open the steam valve and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes.
3. Repeat step #2 for your type of machine. Do this until you have used the entire water tank of solution (approximately four to five cycles). Remove the water tank and rinse it with fresh water.
4. Refill the water tank with fresh water and place it back on the machine.
5. Repeat step #2 to rinse the machine, only this time use the entire water tank at one time, and there is not need to let it set.
6. Your machine has been decalcified. You may still have scale in your boiler, but not as much as you had before. To reset your descale light, hold down on the steam button for at least five seconds. You are ready to brew, once your boiler has heated up.

Hi
To descale your Magic Comfort +, enter the menu and scroll to descale. Push the menu button to descale. Mix your solution in your water tank. Use warm to hot water and dissolve all the solution. Place the water tank on your machine. With a container under the steam wand that is large enough to catch all the water in the tank, you are ready to begin. To start the descaling process, open the steam knob. The machine will automatically start the descaling process and when it is finished, it will shut off and tell you that it needs to be rinsed. Remove the water tank and rinse with fresh water. Refill the water tank and place it on the machine. Turn off the machine, wait a moment, and then turn it back on. Press the hot water button to start pumping fresh water through the boiler. Pump out about 16 oz. of water and then turn off the hot water button and open the steam knob to rinse the steam boiler. When it starts to go to steam, turn off and turn on the hot water button again. Pump out another 16 oz. Repeat this process with the steam knob until you have emptied the water tank. Descaling is complete. Go to your menu and scroll to "reset descale", push the enter button and chose "Yes" and push the enter button. Now it will tell you we next to be descaled.

Then it is a problem with the flowmeter. This needs to be changed, please contact your local dealer.

Descaling is another word for decalcification - I would consult the user manual for your exact model, because these directions are actually for the EAM3400, so there might be minor variations:
When the appliance displays the message:
DESCALE
You should perform the descale cycle.
Proceed as follows:
• make sure the appliance is ready.
• press the button (the light over the button comes on) then press the button repeatedly until
the appliance displays:
DESCALE NO
• Press and the appliance displays the message:
DESCALE YES
• Press the button to start the descale program.
• Empty the tank and pour in the contents of one bottle (4.2 fl. oz.) of DURGOL descaler plus 34 oz. of
water. For subsequent descaling operations, descaling solution can be purchased from authorized technical
service centers.
Note: Make sure splashes of descaler do not fall onto surfaces sensitive to acid such as marble, limestone
and glaze.
• Place a plastic or glass container with a minimum capacity of 50 oz under the hot water spout (Fig. 3);
• Turn the steam knob half a turn counterclockwise (fig.3). The descaling solution will run out of the cappuccino
frother and start to fill the container underneath.
• The descale program automatically performs a series of run offs and pauses to remove lime scale deposits
from inside the coffee maker.
• After about 30 minutes, the appliance displays:
DESCALING COMPLETED TURN KNOB
• Turn the steam knob a half turn clockwise as far as it will go (fig. 4).
The appliance must now be rinsed through to eliminate residues of descaling solution from inside the appliance.
Proceed as follows:
• Remove the water tank, rinse and fill with clean water.
• Reposition the tank.
• Empty the collection container (under the cappuccino frother) full of liquid and then put it back under the
cappuccino frother.
• Turn the steam knob a half turn counterclockwise (fig. 3).
18
Hot water is run off from the cappuccino frother into the container below and the appliance displays:
RINSING
• When the water tank is empty, the appliance displays the message:
RINSING COMPLETED TURN KNOB
• Turn the steam knob clockwise as far as it will go (fig. 4) and refill the water tank with clean water.
• The descale program is now complete and the appliance is ready to make coffee again.
NOTE: if the descaling cycle is interrupted before completion, the appliance continues to display the descale
message and the program must be started again from the beginning.

Hi,

Try this:

Standard descaling
Switch off the machine.
Pour a descaling product into the water tank.
Switch the machine on to the programming mode(see below). Place a large container under the steam/hot water dispensing tube and open the steam/hot water knob slowly, turning it counterclockwise.
Turn on the machine by pressing the main switch and let the descaling product flow out of the dispensing tube for approx. 1 min.
Close the knob again.
Turn off the machine with the main switch and let the solution take effect for approx. 5 minutes.
Repeat this procedure two or three times, to allow all of the descaling product in the water tank to flow out of the dispensing tube.
As soon as descaling has been carried out, rinse the tank thoroughly and fill it with fresh water.
Switch on the machine and let fresh water (approx. 2 l) flow out of the steam/hot water dispensing tube in order to rinse away residue.
The machine is now ready for operation.

When the machine is on, the warning light switches off automatically, by pressing the steam selection button for at least 5 seconds.

To enter the programming mode, turn the machine
off with the main switch.
Press steam , espresso coffee and the
main switch at the same time.

Release the buttons.

Hope this will help you.
/Mirran

You have to buy descaling tablets from miele.  You turn the knob to program mode and keep pushing the enter button until you get to descaling.  You put two descaling tablets into your water reservoir and replace into unit.  Put containers under the steam valve and the hot water wand. Press enter.  Turn steam valve al the way on.  Keep an eye on the containers.  The process takes about 30 to 40 minutes.  The message will appear 'Descaling finished." Turn steam selector to O and press enter.  Display will read "rinse machine, fill watertank.  Fill tank and return to machine.  Place empty containers beneath hot water dispenser and steam nozzle again and turn steam selector fully on. Allow water to run through system completely.  When process is finished, display will read "Rinsing Finished."  Turn steam selector to O and press enter  Program selector is on Program Mode and display will read Descaling, Timrt, unit is no descaled and ready to use.  Turn program selector to on.