Error code 2101 when scanning fs-c8020mfp

1) Go to IP address. View the Command Center web page. Go to the basic page and register/add a contact inside the contacts book.

2) Provide a name and at the SMB section field, fill up with the host-name or the IP address of the computer, where you need to scan.

3) Fill up the user-name with the local user-name, the one that you use to get it into the computer or create the local user for the PC. That will be the password and user-name.

4) Create a folder where you want to receive the scanned files and add at the path field.

The log will show the user id but does not show the ip or hostname of the workstation from which the print originated

1) Select the following service mode COPIER>TEST>NETWORK>PING, and select PING.
2) Enter the IP addressof your PC using the numeric keys on the control panel, and press OK.
3) Press the start key.
- OK is displayed if Ping succeeds, but NG is displayed if it ends in failure.

Perform this procedure only when connecting the machine to networks.
If the machine fails to be connected to networks, any of the following causes is probable.
a. Connection failure between networks and the machine
b. TCP/IP setting failure of the machine
c. User network failure
d. Main controller PCB failure
The detailed check methods are as follows.

Checking with Loopback Address
you can check whether TCP/IP settings of
the machine are appropriate by executing Ping with this address.
1) Enter the loopback address (127.0.0.1) in PING.
- If NG is displayed, check TCP/IP settings of the machine again, and re-execute Ping.
- If OK is displayed, perform the next check.
Checking with Local Host Address
The local host address is the IP address of the machine. Since the local host address returns in response to the network controller by executing Ping with the address, you can check whether the network controller (main controller PCB) is in a normal condition.
1) Enter the IP address of the machine in PING.
If NG is displayed, take the following actions, and re-execute Ping.
- IP address error of the machine: Check to see again if the IP address settings of the machine are appropriate. Ask the system administrator whether the allocated IP address is valid.
- Failure in the main controller PCB: Replace the main controller PCB
If OK is displayed, a cause may be user's network environment. Inform the system administrator of the current situation, and ask for measures.

This is an error is indicating a connection error when using the send feature.

Below I have provided some information or for more information download the users guide from the manufatcures website using this link. http://usa.kyoceramita.com/americas/jsp/Kyocera/resource_details.jsp?pid=16088&rid=16313

2101, 2102, 2103, 2201, 2202, 2203, 3101:

The network cable is disconnected or the hub that it is connected to is not operating properly. Check the cable and the hub. Otherwise, the server name or the host name of the SMTP server is

not set correctly. Use COMMAND CENTER and register the SMTP server name and the host name

correctly.

2204: The E-mail size exceeds the acceptable send data capacity. Decrease the size or resolution of the scanned data to be transmitted and resend the E-mail. 5101, 5102, 5103, 5104, 7102, 720f:

Turn the main power switch off and back on. If this error occurs several times, make a note of the displayed error code and contact your service representative.(Refer to the corrective action for the error message " An error has occurred.")

9181: The scanned original exceeds the acceptable number of pages of 999. Send the ecess pages separately.

Hope this is helpful,

Shawn

The following errors are simalir;

2101, 2102, 2201, 2202, 2203, 3101:

The network cable is disconnected or the hub that it is connected to is not operating properly. Check the cable and the hub. Otherwise, the server name or the host name of the SMTP server is not set correctly. Use COMMAND CENTER and register the SMTP server name and the host name correctly.

The link below takes you to Kyocera's Scan to SMB setup guide on GFBM's website (they are a Kyocera dealer). The guide setup guide is good and gives pictures and examples.

http://gfbm.net/Documents/self_help/SCAN%20TO%20SMB%20PC%20setup%20R3.pdf

I hope this is helpful,
Shawn

Using arp command (UNIX)
From UNIX you can use the arp command to assign the IP address to the network interface card.
Perform the following procedure:
1. Turn off the print controller and the main body printer.
2. Log in as superuser on a host on the same subnet as the network interface card. However, if
the server resides on another subnet, complete this procedure to store the IP address in the
network interface card.
3. Find the MAC address of the network interface card. The address is printed on the Status Page
each time you turn on the print controller and the main body printer.
4. Edit the hosts file (usually /etc/hosts) or use NIS or DIS to add IP address and node name of
the network interface card. See the network administrator for the IP address. For example, a
network interface card with a name of printfast and an IP address of 192.9.200.200 has the
entry:
192.9.200.200 printfast
5. Add an entry to the arp cache for IP address and Mac address of the network interface card,
as:
arp -s 192.9.200.200 0:40:c8:0:0:ff
RS6000 (AIX) requires the ether option after arp -s. For example:
arp -s ether 192.9.200.200 0:40:c8:0:0:ff
6. Check the print controller and the main body printer to see that the network interface card is connected
to the network. Turn on the print controller and the main body printer.
7. Send a ping command to the network interface card to verify it is running on the network, as
for example:
ping 192.9.200.200 or ping printfast
The network interface card will not respond to this ping command but it will read its IP address
from the packets.
8. Turn off the print controller and the main body printer and back on again and then send the
ping command again to verify that the network interface card obtained its IP address. A confirmation
message displays as:
192.9.200.200 is alive
9. Remove the entry from the arp cache using the following command. Specify the network
interface card either by its IP address or by its name, for example:
arp -d printfast
Konica Network Interface Card INSTRUCTION MANUAL 2-5
Chapter 2 Setting Up the Network Interface Card
Using MAP
By using MAP (Management Access Program) included the CD-ROM that comes with the network
interface card, you can automatically identify the network interface card on the network and set it up
for TCP/IP by using Web Utilities. To use this method to assign the IP address to the network interface
card, the following procedure should be performed on computers in advance:
• TCP/IP correctly configured
• IPX/SPX-compatible protocol installed
• MAP installed and MAP setup correctly executed
About how to set up TCP/IP and how to install IPX/SPX-compatible protocol, refer to Windows Help
menus for example. For MAP, refer to “Using MAP (Management Access Program)” in this chapter.
To change an IP address already assigned to a network interface card, you can not use the
arp command. Use Web Utilities instead. These methods also allow you to set up subnet
mask and default gateway, etc.
Using NIManage
Refer to “Chapter 7 AppleTalk Configuration”.

Accessing Web Utilities
The network interface card is provided with an HTTP server having Web Utilities. By accessing this server,
you can change settings of the printing system. There are two ways to access Web Utilities, through a Web
Browser, either through Netscape Navigator, version 4.x or greater or through Internet Explorer, version 4.x
or greater.
• Use MAP to have the network interface card on the networks identified automatically, thereby accessing
Web Utilities.
• Use a Web Browser to type the IP address assigned to the network interface card, and thereby access
the Web Utilities. For example:
http://192.168.0.128/
If you designate the proxy setting in your Web Browser you cannot access the Web Utilities.
For more information see your network adminisrator.
Chapter 2 Setting Up the Network Interface Card
2-6 Konica Network Interface Card INSTRUCTION MANUAL

Using MAP (Management Access Program)
A utility called MAP is provided on the CD-ROM that comes with the network interface card.
This program automatically identifies the network interface cards on the networks and lists them on Web
Browser screen. From this Web Browser list you can select a network interface card to change its settings
and control Web Utilities.

Hi Guys,
I was getting the 2101 error as well. I resolved this by placing the IP address of the computer into the "host name" field. Only thing to remember is that your IP address will change from time to time. You will need to assign a static IP to that particular machine or give it a reserved IP address through your switch. Good luck!

FS1118 scanning issue - this may sound like a long process but its easy...

Just create a folder called scans in your c:/ drive right click and share the folder

Go to the kyocera command centre (type the ip address of the machine into your browser, taking note your machine must be networked)

Once in kyocera command centre

Click on basic

on the left menu select address book, contacts

create a new contact and under SMB

only insert your computers IP address in the host field

and insert the file name scans in the path field.

Click submit...

Once complete go to your machine

insert a page to scan, select the send button

press the address key

select the contact you created

select ip address press enter

now press 2 on the keypad

press enter

press 2 again

enter again

and then press the green start button once complete..

The scanned document will appear in the scans folder

Make sure the status and configuration of the print server. Check following:

1 Make sure that the machine is powered on, is on-line and ready to print.

2 Print the Network Configuration List of the machine and check if the settings such as IP address settings
are correct for your network. The problem may be the result of mismatched or duplicate IP address.
Verify that the IP address is correctly loaded into the print server. And make sure that no other nodes on
the network have this IP address.

3 Verify that the print server is on your network as follows:
For Windows®
(1) Try pinging the print server from the host operating system command prompt with the command:
ping ipaddress
Where ipaddress is the print server IP address (note that in some instances it can take up to two
minutes for the print server to load its IP address after setting the IP address).
(2) If a successful response is received, then proceed to Windows® 98/98SE/Me Peer-to-Peer print
(LPR) troubleshooting. Otherwise, proceed to Step 4.

4 Reset the print server back to the default factory settings and try from the initial setup again. For
information how to reset to the default factory settings, see Restoring the network settings to factory in the manual.