Hello, Shirley -
I suspect something is stuck inside the video tape slot. The video tape player will need to be opened to determine if something is stuck inside.
Years ago, when my niece's son was a toddler, my niece and her son were going to visit me, so I child proofed my home, including installing covers to all of the electric outlets which were in "toddler range." After they left, I was unable to insert a video tape in my machine. I took it to a business to have the machine repaired. The repair technician found an electric outlet cover had been inserted in the video tape slot and that blocked any video tape from being inserted.
If you can, with a flashlight, open the flap of the video tape slot and peer inside. Perhaps you can see some foreign object which might have been pushed inside.
You can chose to remove the video tape player cover yourself (ignoring the "do not open" warnings which may be printed on it) to see if something is stuck inside, or you can take it to a TV / Video repair business and pay to have the video tape player checked out (and perhaps repaired, if needed.)
Best wishes.
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