How to remove lock codes on weiser smart 10 lock

SOURCE: Have a Rona electronic lock (Weiser) and the key

First, I fix this problem after an hour of try.

I conclude that this dorr lock is better that is appear. Is not a 2 codes door lock, it's a 3 codes one.. and the problem you have is the third code not reset. You can put the same code in each third emplacement. you have just to press the program button 3 time for the third code...

I determinate that I put the third code by error the was i program it the firs time.

;-)

I guide you...

1. To program the first code, press the reset button once, then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.
2. To program the second code, press the reset button twice , then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.
3. To program the third code, press the reset button 3 time, then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.

SOURCE: Why do my weiser smart key locks turn to the 3 o'clock position?

I looked at the Weiser site and although it describes the method of re-keying the locks it doesn't make it clear whether the key can be removed in the 3 o'clock position without the learning tool being inserted.
If the key can be removed in that position it would seem it would only need the key to be reinserted and the lock turned back, though somehow I doubt it as that would rather defeat the object and mean you wouldn't have to keep changing the locks.

Whatever the cause is, it would seem either one of the staff or one of the residents is having a game with you, perhaps they have seen this youtube video...

https://www.youtube.com/watch?v=sR-h64WwfW8

Testimonial: "Thank you Vernon. Seeing how easy it can be force turned is interesting."