Refrigerators Logo

Related Topics:

J
JoAnna Dixon Posted on Sep 01, 2018
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Freezer on the bottom full of frost. How do I get to the drain?

I have a 3 yr new Kitchen Aid fridge with the frost free freezer on the bottom. The freezer is continually filling with frost making a mess to get at food. I suspect the drain is frozen, since emptying and unplugging for a whole day and restarting works for about a month, but don't know how to get at the drain. Any suggestions so I don't have to pay for a service call that doesn't fix the problem.

1 Answer

Pcm2048

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Master 754 Answers
  • Posted on Sep 02, 2018
Pcm2048
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Jan 12, 2009
Answers
754
Questions
0
Helped
201279
Points
2186

If a service does not fix the problem, then why would you pay for it. The easiest way to find the drain is to move the fridge out into the room and have a look at the back. The drain will be on top of the motor somewhere and will allow the liquid to run into a tray around the motor. You may have to get on your hands and knees with a torch to see it. The easiest way to clear it is to use an air compressor and blow any rubbish stuck in it back into the freezer.

5 Related Answers

BIKER T

Terence Fourie

  • 909 Answers
  • Posted on Jul 20, 2007

SOURCE: Freezer is producing"snow" and freezer burning everything

AFTER A DEFROST,HAVE A GOOD LOOK AT THE DOOR RUBBER. IT MUST BE 100% SEALED FOR A FREEZER. (SHOULD ALSO HEAR A SLIGHT VACUME WHEN DOOR IS SHUT WHEN UP NTO TEMP).ALSO MAKE SURE MOTOR IS SWITCHING OFF AT +/- 20C (TEMP).IF ALLOWED TO RUN CONTINUOUSLY TEMP WILL PULL DOWN TO CREATE EXCESS FROST.

Ad
A

Anonymous

  • Posted on Nov 06, 2008

SOURCE: My Beaumark Bottom Freezer Refrigerator Doesn't Work

problem is probably that the evaporator is frozen up preventing circulation of air and the fan is jammed with ice.
remove the back panel inside the freezer. melt off the ice with a hairdryer taking care not to heat up any stats mounted on the pipework.
appliance will now work but this is a temporary repair. you must find out the cause of the ice build-up ie why not defrosting.
for starters, check the defrost heater and the thermal cut-out inseries with it.
let me know how you get on and what you find. make sure the fan is free to rotate.
tresilla

lenwest

Len West

  • 150 Answers
  • Posted on Feb 27, 2009

SOURCE: refrigerator will not get cold, but freezer works

Make sure your fan is working ,its located behind the freezers back wall. If it is working the vent from the freezer down to the refrigerator may be blocked (usually with ice).With out a fan you have no circulation but your freezer may look likes its working,it may last 3 days.Also if you can move everything out unplug it turn it off w/ doors open untill all traces of ice are gone this will free up any clogged tubes. Good luck.
Len West

Anonymous

  • 1 Answer
  • Posted on Jan 01, 2010

SOURCE: westinghouse silhouette frost free 522 fridge is

The heating element, located behind the back plate of the freezer, is probably not working. A failed heating element leads to a build up of ice around the evaporator coils in the rear of the freezer. If the back plate of the freezer is removed (ONLY DO THIS WITH THE APPLIANCE UNPLUGGED FROM THE POWER SUPPLY) and there is a large build up of ice around the evaporator coils then it's a fairly good indication that the heating element is not working. The heating element comes on periodically to defrost/de-ice the evaporator coils. Heating element is often activated by a small timer switch which turns the heater on for a set time every 24 hrs or so. Heating element may be open circuit or timer switch may not be operating. Most likely to be open circuit heating element.

Anonymous

  • 1 Answer
  • Posted on Feb 24, 2010

SOURCE: Bosch intelligent frost free 88

We have the same and I think it is because the freezer door bounces open when we shut the fridge door. Then the freezer compartment ices up, the fan clogs up with ice and cannot blow cold air into the fridge, and the fridge gets warm and the milk goes off.
Solution? We have bought one of those child safety clips (search for fridge safety clip or lock) to hold the freezer door closed.
Simple design error. Expected better from Bosch :-(

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How to defrost freezer in kitchen Aid bottom drawer freezer

My kitchen aid bottom drawer freezer kept melting and freezing to block the drain and then water would leak out all over the floor. I did the WHOLE fridge/freezer defrosting process once, when i really just needed to do the bottom.

I have had issues with other Kitchen Aid (NEW BTW) appliances so I've talked to many repair people. One guy who came out to fix something else, told me that the freezer is really a pain to get to close completely. SO, when you don't close it all the way (Extra push) it will melt and then re freeze when it is closed properly. He suggested I take everything out, leave it open and use a hair dryer on the ice until it melts. Then use a wire hanger to unplug the drain to make sure its draining properly.

It works! You really have to make sure the drawer is shut ALL the way. I have a 2 yr old who is constantly opening it up...this is my issue! The seal is not that great and you have to really push it closed to prevent the ice build up issue.

Hope that helps!
0helpful
1answer
0helpful
2answers

Water leaking onto the kicthen floor from my frost free fridge freezer

The defrost water is not draining into the evaporation pan.
2helpful
1answer

New Frig..just l yr old. Water droplets on floor below bottom pull out freezer compartment. Discovered a layer of ice built up inside below the racks. Can't find anything in the manual to indicate...

Your drain is plugged. When in defrost mode the heater comes on in freezer and melts the frost on coils. Sometimes the frost falls off in a chunk and covers the drain. The heater can only be on for so long until the bi-metal/ defrost thermostat shuts it down. Once the defrost cycle ends the frost turns to ice and builds from there. Your heater is melting the frost and the water has no place to go so it goes under the racks.

To fix remove contents off freezer and remove racks. Remove the back panel 4 screws and you will see your drain plug under the coils. Remove any ice you can see blocking the plug. Now pour hot water into drain until it flows into drip pan under freezer. You can remove back access panel behind fridge at bottom. Once water flows freely though than replace the access panels.

If you leave fridge plugged in while doing this be careful.
1helpful
1answer

Kitchen aid bottom freezer dripping sound

drain cloged behind freezer panel?
0helpful
1answer

Sheet of ice forms in bottom of freezer

Frost free fidges are supposed to stay frost free because the automatically defrost regularly. When they do this they may drain water down to the bottom of your fridge. Look for a tray that catches this water underneath the unit. Make sure yo keep it emptied. If you live in a very warm climate you may be getting a lot of humidity inside. There may be a switch that you can change for lower moisture.
Jul 01, 2009 • Freezers
9helpful
2answers

Build up of ice in bottom of freezer compartment

During the defrost cycle heaters in the wall of the freezer are turned on to melt the frost build up. This melted frost "water" is supposed to run out a drain in the bottom of the freezer and collect in a pan under the refrigerator/freezer where it will eventually evaporate. If this drain is blocked it will cause a lot of water to collect in the bottom of the freezer and that water will eventually turn back into ice. I recommend defrosting the freezer manually, removing all the ice/water buildup in the bottom, and trying to unplug the drain line to the pan underneath. Also check the seal on the freezer door. If it's not sealing well it could be letting a lot of moisture enter the freezer which would lead to more frost buildup and more water during the defrost cycle.
0helpful
1answer

DRIPPING SOUND MAYBE POPPING ALMOST

This is normal operation, every 8 to 10 hours the heater in your freezer section turns on to defrost ice and frost from evaporator coil, this melting water hitting the heater is what is making popping and hissing noises.
0helpful
1answer

Frost on bottom of freezer inside refrigerator section, leaking

Hi!!! You have a plugged drain line in your evaporator..For a quick fix just turn off your frig for 24 hours and set your temp control at the factory setting listed on the frig and you will be finw trust me..Good luck..
Not finding what you are looking for?

45 views

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Brad Brown

Level 3 Expert

19187 Answers

john h

Level 3 Expert

29494 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...