I have a 3 yr new Kitchen Aid fridge with the frost free freezer on the bottom. The freezer is continually filling with frost making a mess to get at food. I suspect the drain is frozen, since emptying and unplugging for a whole day and restarting works for about a month, but don't know how to get at the drain. Any suggestions so I don't have to pay for a service call that doesn't fix the problem.
If a service does not fix the problem, then why would you pay for it. The easiest way to find the drain is to move the fridge out into the room and have a look at the back. The drain will be on top of the motor somewhere and will allow the liquid to run into a tray around the motor. You may have to get on your hands and knees with a torch to see it. The easiest way to clear it is to use an air compressor and blow any rubbish stuck in it back into the freezer.
SOURCE: Freezer is producing"snow" and freezer burning everything
AFTER A DEFROST,HAVE A GOOD LOOK AT THE DOOR RUBBER. IT MUST BE 100% SEALED FOR A FREEZER. (SHOULD ALSO HEAR A SLIGHT VACUME WHEN DOOR IS SHUT WHEN UP NTO TEMP).ALSO MAKE SURE MOTOR IS SWITCHING OFF AT +/- 20C (TEMP).IF ALLOWED TO RUN CONTINUOUSLY TEMP WILL PULL DOWN TO CREATE EXCESS FROST.
SOURCE: My Beaumark Bottom Freezer Refrigerator Doesn't Work
problem is probably that the evaporator is frozen up preventing circulation of air and the fan is jammed with ice.
remove the back panel inside the freezer. melt off the ice with a hairdryer taking care not to heat up any stats mounted on the pipework.
appliance will now work but this is a temporary repair. you must find out the cause of the ice build-up ie why not defrosting.
for starters, check the defrost heater and the thermal cut-out inseries with it.
let me know how you get on and what you find. make sure the fan is free to rotate.
tresilla
SOURCE: refrigerator will not get cold, but freezer works
Make sure your fan is working ,its located behind the freezers back wall. If it is working the vent from the freezer down to the refrigerator may be blocked (usually with ice).With out a fan you have no circulation but your freezer may look likes its working,it may last 3 days.Also if you can move everything out unplug it turn it off w/ doors open untill all traces of ice are gone this will free up any clogged tubes. Good luck.
Len West
SOURCE: westinghouse silhouette frost free 522 fridge is
The heating element, located behind the back plate of the freezer, is probably not working. A failed heating element leads to a build up of ice around the evaporator coils in the rear of the freezer. If the back plate of the freezer is removed (ONLY DO THIS WITH THE APPLIANCE UNPLUGGED FROM THE POWER SUPPLY) and there is a large build up of ice around the evaporator coils then it's a fairly good indication that the heating element is not working. The heating element comes on periodically to defrost/de-ice the evaporator coils. Heating element is often activated by a small timer switch which turns the heater on for a set time every 24 hrs or so. Heating element may be open circuit or timer switch may not be operating. Most likely to be open circuit heating element.
SOURCE: Bosch intelligent frost free 88
We have the same and I think it is because the freezer door bounces open when we shut the fridge door. Then the freezer compartment ices up, the fan clogs up with ice and cannot blow cold air into the fridge, and the fridge gets warm and the milk goes off.
Solution? We have bought one of those child safety clips (search for fridge safety clip or lock) to hold the freezer door closed.
Simple design error. Expected better from Bosch :-(
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