Magellan maestro 5310 stuck on startup screen with the Magellan logo and the blue background and sometimes there is a bar on the bottom that is about 80% or full, but is still frozen. Please help

SOURCE: Magellan Maestro 4250

No a practical solution, but at least you will get your device repair, after being on hold for 40 minutes I spoke to a very nice rep, unfortunately evethough she didn't admit it, it seems a software problem with the new 2008/2009 map update, in other words no way to fix it, you need to send it for repair, make sure you tell them to update the device with the new 2008/2009 Maps, if not you will have the same problem later on, Good Luck

SOURCE: magellan 4250 blue screen, not able to reset

This may mean that the GPS was formatted and there is no data on it. So basically, you can't do anything with it because all the maps and software were deleted.

SOURCE: Magellan Maestro is stuck on

Have you tried to reset the GPS, there is a small hole on the side, use a pen, push it in and wait for it to reboot. You may have to do it a couple of time, my sister in law had the same issue and I was able to get it back up and running.

SOURCE: magellan maestro 3100 frozen on blue screen tried

i just replied to a fellow with the same problem and since your problem is same, ill post what i wrote him/her but try a hard reset 1st..turn the gps on then locate the little pin hole on the side, using a paper clip, push reset....if that fails, try the 2.18 update if you havent already.

updates for any magellan can be found HERE
but read below first before getting the update

i cant stress enough that patients is a must here. this update is huge 1.75GB

follow the instructions below whether you have updated your gps already or not!

There are few ways to solve this problem. i assume you installed the 2.18 update for the 3100 and assuming you tried the reset already, try and run the update again and follow the directions to the letter..make sure the battery is fully charged (i also keep mine plugged in if the update doesnt say not to) and do not try and run the update across a network. this update is huge 1.75GB and can take an hour or so depending on the computer..do not interrupt the update process. if you do not have the 2.18 update read me file, i can try and post it here, but its in PDF and dont think i can post that

if all else fails, magellan will fix or replace for free any of there gps that were rendered inoperable due to one of there updates.

either solution will work but magellans going to tell you to run the update again anyway before sending it back.

i gave you the 2 easyest ways to fix it,but
there are other ways to get it running again, but if your not comfortable copying and moving files...youll make it even worst then it is.

hope this helps.
bill

Comments: Jul 19, 2009 - here are a few key points, but read the full update guide before trying the update again.

hope this helps

NOTE: This update is COMPATIBLE ONLY with Windows® XP.
Before Beginning:
Check to make sure you have everything required for updating your unit:
• Magellan Maestro 3100 GPS
• PC running Windows XP
• A Blank SD memory card (16 MB to 2GB)
• USB cable
• Paper clip or similar object (for resetting your unit)
EACH OF THE FOLLOWING POINTS IS CRITICAL TO THE UPDATE PROCESS
1) The battery of your Maestro 3100 must be fully charged before beginning the update.
NOTE: It takes between 3 and 4 hours to fully charge the battery with your vehicle power adapter. Check System Settings to ensure the battery is fully charged.
2) Your Address Book will be erased during the process. Please back up your data to an SD memory card.
a. Insert a blank SD memory card
b. Select User Options
c. Select Backup and Restore
d. Select Yes to confirm
3) Do not connect your Maestro 3100 to your PC until instructed to do so by the Update Wizard.
4) Close all other applications while performing the update.
5) Disconnect all Pocket PC devices from the USB ports on your PC.
6) Insert a blank SD card (16 MB to 2GB) into your Maestro 3100.
7) Perform a hard reset on your Maestro 3100 by pressing a paper clip or similar object into the hole marked reset.
Update Process:
1) Launch the Magellan_Maestro_3100_2_18.exe file.
2) Select Next on the Welcome screen.
3) Turn on your Magellan Maestro and connect the USB cable.

Mike Cairns

• 3054 Answers
• Posted on Jun 22, 2011

SOURCE: My Magellan Maestro 5310 is

Hello There, I have a Magellan myself, besides me knowing some things or two about GPS'S

Give this a try, seems to work for me and others most the time.


Try this for me to see if this works: Let me know. It needs to be rebooted. Turn off, by holding off button down. Then once it is completely off, then turn it on, BUT when you go to turn it on, keep on button depressed, all the way until it turns on and then some for about 15 seconds, now you just rebooted system. Let me know, if does work, please click on the thumbs up to showed your a happy customer. Thanks Mike