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Polycom vtx shows incoming call and when picked up i only hear my voice what could be the issue?

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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fleshgear
  • 541 Answers

SOURCE: I CANNOT HEAR THE INCOMING CALL VOICE

problem with speaker contact service center

Posted on May 28, 2009

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niraj_gharat
  • 151 Answers

SOURCE: NOKIA 1600 I CAN HEAR THE VOICE WHILE THE OTHER

Your MICROPHONE is not working.Please get it replaced

Posted on Aug 25, 2009

JackHeath
  • 1049 Answers

SOURCE: Static from SoundStation Premier

Check the phone cable you are using for your POTS line. Attach a phone directly to the phone jack and see if it is clear or static without the device.

Posted on Oct 01, 2009

  • 30 Answers

SOURCE: I can't hear incoming call

During a call, you can adjust the volume as you normally would, using the + and - buttons on the side.

Posted on May 04, 2011

intower18
  • 957 Answers

SOURCE: Polycom soundstation 2 not showing


The link below may help you on resolving the issue. This is a PDF file for user guide:
http://www.orficn.net/Verizon%20Website/Phone %20Manuals/audio_conferencing_polycom_soundstation2_user_manual.pdf
Just click it. Please let me know if this help you or not so that I will proceed to the other solution.

Posted on Jul 23, 2011

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1 Answer

I can't hear the other person's voice in incoming calls to my cellphone.


Maysie, This is a Speaker problem (hardware problem), show some official repairer to change or fix it, but temporary you can use headphone or Bluetooth to communicate by your device. Best of Luck.

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Check the phone cable you are using for your POTS line. Attach a phone directly to the phone jack and see if it is clear or static without the device.

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For incoming calls, the caller cannot hear me for 2-10 seconds after I pick up


You've got an IP issue somewhere in your setup. It sounds like the call is being lost and then the phone is querying the DNS server to find out where it should be looking for the call. Do you have a VOIP server name or it's IP address in the setup? Are you using DHCP or manually assigning IP addresses? If the VOIP server is not on a static IP, I would fix that first. Post back here the answers and we can look at it further.

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