You didn't say what brand or model, so here's a generic answer:
Find the instructions to reset it to factory codes. Sometimes this is as easy as removing the battery and waiting an hour (or a day) and other times you have to enter special codes, or disconnect a jumper, or connect 2 points with a wire to erase the codes. Once you have the lock reset, put brand new batteries in and follow the instructions for programming a brand new lock.
If you don't have the instructions, you can often find them online by entering the brand and model # into the search box of Google or YouTube along with a word or phrase like "instructions" or "manual" or "getting started."
SOURCE: I just installed a Smartcode Deadbolt and I follow
On the back of the unit slide the cover off and push the 2nd switch (on the contorl panel of four switches) down.
To program the code, push the black button once and enter a 4 to 8 digit code, then press the middle lock button. To set a secondary code, press the black button twice, enter 4 to 8 digit code and press the lock button.
This should all be self explanitory in the instruction manual.
I have one of these on my front door and its fantastic. I carry a key but have not used it in months. Bravo Kwikset, Bravo!
SOURCE: Replaced the battery and followed the directions
I have a Chrysler Sebring I can figure out which screws to take out to replace the bulb on the headlight on drivers side.
SOURCE: kwikset smart code touchpad electronic deadbolt
I have the same problem, electronic locking system went dead but still beeps, stuck using keys now...according to the kwikset website though it says "Warranties cover the original residential user of Kwikset Products against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed." so hopefully they will fix the problem
SOURCE: I replaced batteries as wouldn't
Kwikset has a lifetime mechanical and finish warranty. Contact them from here:
http://www.kwikset.com/Customer-Support/Warranty-Information.aspx
Good luck!
"I have installed your Powerbolt, but when I push the Lock Button, it unlocks? What should I do?"
First remove the cover on the inside of the Powerbolt unit. On the right hand side under the batteries, you will notice that is says "Door Direction Jumper". If the cap is mounted on Prongs 1 & 2, carefully remove it and move it over so that it mounts Prongs 2 & 3. A is right handed, B is left handed.
These instructions will work just fine for you:
http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx
Notice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:
http://get.adobe.com/reader/
These locks are made to work on a door which, when you stand outside and face it, has its hinges on either the left-hand or right-hand side of the door (= door "handedness").
The jumper controls that for the appropriate installation. Yours is set wrong!
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