Computers & Internet Logo

Related Topics:

Aslan Evlo Posted on Aug 15, 2018

After formatting the phone Polycom Soundpoint ip 650 on the phone appears error loading 0004f21b64a0.cfg

3 Related Answers

ishaquekvm

  • 212 Answers
  • Posted on Oct 30, 2009

SOURCE: i has polycom soundpoint ip33, while booting its

Can you pls check the configuration file on the tftp server
some wrong information is there
pls compare with any other ip phone

Ad

Anonymous

  • 11 Answers
  • Posted on Jan 12, 2010

SOURCE: error loading 0004f220429c.cfg

This means the phone cannot find its <mac>.cfg file on the boot server, and does not have one loaded in its own flash memory.
You will need to configure a boot server to host the SIP software, BootROM, and all the config files (these are included in with the SIP software).
You can download these from Polycom's product support page:
http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Anonymous

  • 11 Answers
  • Posted on Jan 12, 2010

SOURCE: i am unable to push the configuration files into polycom soundpoint ip 330 through tftpd

This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

I have a problem regarding my Polycom Soundpoint IP331. It doesn't boot anymore. It shows only an error which is error.cfg.

You need to reinstall all the files back onto the phone. You can get the files from the Polycom Website. You can also follow the instruction from my Polycom 501 Fixya blog to see how its done.
0helpful
1answer

I have polycom SoindPoint 301 and i would like to use as SIP to one of the VoIP providers. I dont have asterisk in my network and i would like to connect it directly to the VoIP provider. So there is no...

1st. Get the IP address of the phone. and type that into browser.
*- default user: Polycom / password: 456

*- Under menu SIP, type in your voip provider
*-Under menu LINES type in user info and "secret" should be your password.

Make sure your ports are open (SIP is usually 5060) you can change it in that same config screen.
0helpful
1answer

What does this message mean: Url call is disabled

This means that your phone will not dial a url number, i.e. sip://[email protected]. This is generally a network or configuration error, and I would specifically make sure the phone either has static DNS entries entered or is receiving DNS entries via DHCP.
0helpful
1answer

Coult not using boot server error loading 0004f217b421.cfg

This occurs when the phone is set up to load it's configuration file from a ftp or tftp server and it cannot find the file or server location. If the phone is supposed to do this, please check that the ftp or tftp service is running on the specified server. The server name or ip is specified in the setup of the phone, available when the phone is first booting up. The default username is 'Polycom' and password is '456'. If you DO NOT want your phone to get it's configuration from a network server, enter the setup area and remove the server name or IP address from the appropriate section.
10helpful
2answers

What is the default password for Polycom Soundpoint IP 320 SIP?

Default Passwords:
To get into the web interface, the default username/password is "Polycom"/"456" (Note that this does not work with Safari 1.2.2.)
To get into the Admin interface on the hard phone, the password is "456". (Prior to v1.3.1, the web interfaces to the phone uses "Polycom"/"SpIp" as the username/password.)
The "user password" (not used much) defaults to "123".

To reset a lost admin password to default: at phone boot, during the 5 second countdown, push/hold 468* on the phone. Enter the phone's MAC address as the password. This will reset network info but keep peers loaded. Tested on Soundpoint IP 650.
0helpful
1answer

I has polycom soundpoint ip33, while booting its giving error " error loading 0004f220429c.cfg" and its not booting at all.pls guide me how to fix this problem.

Can you pls check the configuration file on the tftp server
some wrong information is there
pls compare with any other ip phone
2helpful
1answer

Error loading 0004f220429c.cfg

This means the phone cannot find its <mac>.cfg file on the boot server, and does not have one loaded in its own flash memory.
You will need to configure a boot server to host the SIP software, BootROM, and all the config files (these are included in with the SIP software).
You can download these from Polycom's product support page:
http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html
0helpful
1answer

"Couldn't contact DHCP" error

Check on the router if you are distributing enough IP addresses.
3helpful
2answers

Polycom ip501f error, application is not present

Make sure you have the latest BootROM and SIP config files for this polycom(sip.ld, sip.cfg, etc...) on your TFTP server. If you do not have this - download from here - http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip501.html

If you do not have a TFTP server, you can download one for free.
0helpful
1answer

I am unable to push the configuration files into polycom soundpoint ip 330 through tftpd

This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html
Not finding what you are looking for?

63 views

Ask a Question

Usually answered in minutes!

Top Polycom Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Polycom Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...