Hello, Joanna -
There are 2 models of Hamiltion Beach FlexBrew coffee makers: a 12-cup and pod machine and single-serve machine.
Whichever one you have, I suspect you do not have the User Guide for the machine.
If yours is the 12-cup and pod machine, you can find the User Guide (a PDF document, meaning you will need Adobe Acrobat Software, free) to download and save here:
https://www.hamiltonbeach.com/flexbrew-2-way-coffee-maker-49976#support
Click or tap on the User and Care Guide to download it. The cleaning instructions are on Page 9 of the document.
You will also see a link to videos demonstrating the cleaning processes.
If yours is the single-serve machine, you can find the the User Guide (PDF document) to download and save here:
https://www.hamiltonbeach.com/flexbrew-single-serve-coffee-maker-49974
Click or tap on the User and Care Guide to download it. The cleaning instructions are on Page 6 of the document.
You will also see a link to videos demonstrating the cleaning processes.
Best wishes.
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