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They them have to it is their machine. Tell them you will take out a Class Action Law Suit against them! find other people with issues via social media.
Lavazza minu machines get stuck because the pressure release pipe becomes clogged. The mechanism that pierces the capsules in these be machines is powered by water pressure. Water is pumped at pressure into the mechanism causing the pins to drop down and pierce the capsule (like a hydraulic ram but using water as the hydraulic fluid. If the machine furrs up and blocks, the pressure cannot escape after dispensing finishes, the hydraulic ram stays pushed down. This locks the capsule drawer in! The fix is to run strong decaler solution through the machine until the blockage clears, the pressure is released, and the mechanism can release properly again!
You could avoid this problem by flashing water out without any capsule in. In anycase is a simple problem, you need to disasemble the machine and remove the head shower and wash it from dry coffee liquid which is blocked all the showers holes.
For Lavazza A Modo Mio only call 0800 599 9200 -they can help over the phone or if still no solution they will refer you to Lavazza UK who have the answers for AMM.
Is the machine blowing fuses? Your electronic keypad, or circuit card may be damaged.
If you need service you can call 781-393-2929
we are an authorized lavazza distributor and repair center.
Hi Anthony Dixon, Model?
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