I would like to get a new pen for my leap frog quantum globe.

SOURCE: Pen won't work on Quantum Leap Exporer Globe

ok, last night I was doing some research on my daughters leapster, its not a quantum leap, but maybe can be fixed the same way. I found out that you can "recalibrate" the machine. I used the instructions for the leapster, but here is what they said about the Quantum:


Turn the power on. Wait until you see the "Home" screen.
Find the small hole in the back of your Pixter unit above the battery compartment door. That’s the calibration hole.
Insert, push and hold the stylus in the calibration hole. Turn Pixter over so that you can see the screen. When you see two plus signs, remove the stylus from the calibration hole.
First touch the plus sign in the upper left corner with the tip of the stylus.
Then touch the plus sign in the lower right corner with the tip of the stylus.

GOOD LUCK, HOPE THIS WORKS FOR YOU, I ALMOST THREW MINE OUT TOO AND NOW IT WORKS.

SOURCE: Quantum Leap Globe -Needs to order new probe(pen)

Philippines Ban Kee Trading, Inc.
Eric Bautista
tel: (632) 371-9978 ext. 114
email: [email protected]
This appears to be the international distributer for those toys in your country. perhaps they will be able to assist you in finding a pen.
Did she lose the pen or it stopped working ?

Robert

SOURCE: I need to order a replacement pen for my leap frog globe

Call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

SOURCE: leap frog globe pen replacement

The leapfrog webpage gives this info for getting replacement pens:
"If the pen was physically damaged (your dog chewed it, your child ripped the cord, etc.) the replacement cost is $5 to cover shipping and handling. There is no need to send the damaged pen back in this case. Simply call our Consumer Services center at 1-800-701-5327 to order a new pen."
http://leapfrog.custhelp.com/cgi-bin/leapfrog.cfg/php/enduser/std_adp.php?p_faqid=23&p_created=996471052&p_sid=mNlXPJDj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTAsMTAmcF9wcm9kcz0wJnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1nbG9iZQ**&p_li=&p_topview=1

SOURCE: Leap frog globe pen no longer works

Either the wire is broken inside the insulation, or the batteries are dead.