Epson XP960 error "the printer is exposed to strong light, close the scanner unit and press

Try this fix:

Hello cockie ,

You can diagnose most problems by checking the control panel LED's for ink out, paper-out or copier problem.
If a problem occurs while you're printing, you'll see an error message in the progress window on your computer.
It may also be helpful to try running a printer nozzle check.

See the following message problems and solutions:

Error Message Probable Cause No color or black ink cartridge - - >
Press the Color Copy button to install a new ink cartridge. The indicated cartridge is not installed or it is installed incorrectly. Color or black ink out - - >
Press the Color Copy button to begin replacing the ink cartridge. The indicated cartridge is out of ink Ink cartridge error - - >
Press the Color Copy button to begin replacing the ink cartridge. There is something wrong with the ink cartridge. Paper jam or misfeed - - >
Press the Color Copy button and clear the paper jam by hand if necessary. Paper is jammed. Press the Color Copy button to clear the jam.
See the User's Guide for more troubleshooting tips. Paper out - - >
Load paper in the sheet feeder and press the Color Copy button. Paper is out. Load paper in the sheet feeder, then press the Color Copy button to continue printing. Scanner unit open - - >
Close the scanner unit. Scanner cover open. Carefully lower the scanner cover and press it down until it clicks securely into place. Scanner error - - >
See your documentation and call Service if necessary. Press the On button to turn off the EPSON CX3200. Check the transportation lock and unlock it, if necessary. Turn on your EPSON CX3200 again. If the error message still appears, contact your dealer or EPSON. Printer error - - >
See your documentation and call Service if necessary. Press the On button to turn off the EPSON CX3200, then press it again to turn it back on. If the message still appears, contact your dealer or EPSON.

Hi, this error message usually caused by jammed papers or foreign objects inside your printer. To resolve this issue, please try the following steps.
1. Turn off the printer.2. Open the scanner unit.3. Check for any jammed papers or foreign objects then remove it.4. Check the ink cartridges and lids if push down fully.5. Close the scanner unit.6. Turn on the printer.

If the same error reappears, try the following.
1. Turn off the printer.2. Open the scanner unit.3. Remove all the ink cartridges.4. Turn on the printer >> your printer will display install ink cartridges.5. Install all the ink cartridges, make sure it clicks into place and also the lids should be push down fully.5. Close the scanner unit.6. Press the Start or OK button to charge the cartridges.
If the issue persists, your unit will require service. Please contact Epson so they can check if your printer is still under warranty or ask them for the nearest service center in your area.

if you use windows xp do this following steps, in your monitor there is an icon of printer at right side. RIGHT CLICK, then PRINTER SETTINGS, MAINTENANCE, INK REPLACEMENT, Then the wizard will guide you to the rest of the process.

I would take them out and double check for any remaining packing material etc and then make sure they are fully inserted. The simple things are always the ones to start with

Please make sure that the cartridge holder cover is closed properly. Close the scanner unit. Close the document cover. Turn the printer off. Disconnect it from your computer. Turn the printer on.

Turn the printer on, when time is displayed press the setup button. Press the up/down arrow buttons to get to "5. replace Cartridge" and then press OK. Open the scanner unit and lift the lid off the ink carriage unit. Remove the empty cartridge and fit the new one. Make sure the cartridge and carriage cover click down into place, close scanner unit and press OK. The user guide with pictures can be downloaded fro Epson here:
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=Doc&oid=58607&prodoid=58654753

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Press the Setup Mode button to enter the Setup Mode and press the A button repeatedly until 5.Ink cartridge appears on the LCD panel, and then press the Color button.
The ink cartridges will move to the replacement position.
Open the scanner unit. Squeeze the cartridge end tabs and lift out of printer. Press new cartridge into carriage until it clicks into place, close the cover until it clicks closed. Close the scanner unit.

Still unsure? Download & unzip the user guide from Epson:
http://esupport.epson-europe.com/SupportHome.aspx?lng=en-GB&data=nKGrQtfEm6nvfdMIp7OaUCLjFzayZ3Y+

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Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200

Hi,

I just like to ask to where specifically you can see the red light. It will help us determine what cause the red light. To give you heads up as well, the Printer's LCD screen can help us determine what exactly the offline condition of the CX3200 is:


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200.