Konica Minolta Bizhub 363 ADF i have a problem the with the duplex it keeps jaming. But when the paper goes in it crushes to paper on its right side and jams

Hello,

Make sure if you put the ADF corectly. Also check the cables, and the switch on the ADF.

All the best !

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Check your settings.
Sounds to me as if the printer thinks that the pages will be attached at the top rather than the left side.

Self Help Product Support Konica Minolta Business Solutions Inc

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

cant print thick three paper in duplex unless you go manual print one side stick in draw then print other side thick three is like a pizza box duplexer for a 350 is less 6" of room.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Sir/Mam,
#10 Transfer roller needs replacing sponge looking roller right side of the of the machine when you open to remove paper jams.

# 9 Developing unit needs replacement that the part that holds the drum and developer/toner. IF YOU YANK THIS UNIT OUT WITHOUT REMOVING THE LITTLE COVER ONE BOLT and DICONNECT THE CONNECTOR. BIG TROUBLE, going to cost a lot to repair.

#8 PAPER DUST REMOVER the device that collect paper dust yes paper does produce DUST. Just before the sponge roller

#6 IS Warning that the developer has not been replace inside the drum cartridge. SEE #9

#4 Drum need to be replaced.

Really have to watch for all of that sir/mam.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Hello
See if you have selected weight paper from the tray in the duplex mode.
Weight paper is selected in duplex mode only from the bypass.
So you check that the paper in the tray 1 or tray 2 must be plain paper and in duplex mode it can print normally.

Please check the sensors and actuators ,open & close front door to reset nisfeed.Clarification Top feed = Automatic Document Feeder?If YES,please verify misfeed paper beetween coverplaten and feedbelt(Yellow).Is necessary disassembly the ADF.Good luck.You will find a little paper.

Have you told the print driver that you have a duplex fitted, also is the paper set as plain as any thick setting will cancel out the duplex function.

check there are two locking claw for uper cover of adf one is broken check and replace if necessary