Is there anyway l can get to use this phone without having that info
This is an activation lock through Google. Basically, the device was factory reset, and there was a PIN or SWIPE lock screen and a Google account on the device when it was factory reset.
As a layer of protection and to ensure the phone is not stolen, it is looking for you to enter the Google account that the device was ORIGINALLY set up with. If you know the Gmail login, but need to reset the password, you will not be able to login to the phone for 72 hours AFTER the password reset.
If you do not know the login, there is no way to bypass this screen. You would need to get the Gmail account information from the original owner.
If you have more questions concerning this, here is an in-depth explanation of the security lock. Guide What Is Android 5 1 Anti Theft Device Protection Feature And How Do...
I’m happy to assist further over the phone at https://www.6ya.com/expert/christopher_d13aca62d29ed9ae
Hi Karen Sheldon. Your issue with your Android tablet is a part of Google Security. When you reset your Android device, it will require you to sign in the account that you used on that device before. In order to gain access to your Android tablet you must login with your google account or gmail that you have use to download apps, email or any with that device before the reset. But if you forgot your password, you can reset it by visiting the link below:
https://accounts.google.com/signin/recovery
-josh
back up first things in your data or files then reset your phone. then after that you can login to your account. if this method does'nt work email me at [email protected] so i that i can help you further.
SOURCE: How to factory reset Digiland tablet dl721?
go to this link and see if it helps you... How to factory reset Digiland tablet dl721 Google Search
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