Contact eBay, they have a satisfaction guarantee, FixYa does not
SOURCE: dj8153 bought an item. recieved a paypal receipt.
log into your paypal account www.paypal.com then go to recent transactions history, find the one with the problem and compy the transaction long number.
now go to resolution centre, and file a claim using that transaction number we copied earlier and paypal will look into your case and refund you, dont forget to submit the claim after 2 or 3 days.
SOURCE: ebay seller bypassed ebay to sell me a car engine, whin i recieved it it was not as decribed
how did you pay.
you can contact ebay on the hompage on the left hand side you will see a contact us tab click that another page will open with answer centre
also eBay explained and security centre click on security tab another page will open on the left hand side you will see live help
click that you might have to wait for someone to become available or you can talk to an automated voice explain in detail your problem with the live help you should get the appropriate help
if you paid using paypal
log onto your payal account open up a dispute in resolution tab you will have to find this tranzaction and copy the details down (date/item no/etc...(write them down) make a list of problems you have with the seller to make a claim
hope this helps
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