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You shouldn't need to delete all files. Your profile and savegames are different. You can just delete your profile from System/Storage and remember NOT to choose "Delete profile and items". If you're getting a corrupt profile and you're using a memory stick to save, it's a good idea to get into the habit of exiting any game and signing out before you switch off the console.
Do you have the flash installed or the Silverlight software you may just be dealing with a flash issue a lot of games use flash online. Make sure you have the latest flash installed. The video controller is not the issue if you can already view items or pages online or watch streaming video online. Check that first? John
Set your profile to an online mood Like General, Hold the power button shortly and the phone should give you a list of profiles, choose general and your phone is back online.
I just did it with a little help from the first response. However, exact steps are: Go to SETTINGS then go to PROFILES. My cel options are NORMAL, SILENT etc. Go to NORMAL then....gees, since I have it on line again, I can't remember if you go to ACTIVATE or CUSTOMIZE. One of those two options will tell you, "YOU ARE OFFLINE, WOULD YOU LIKE TO GO ONLINE" Of course you will choose ONLINE and VOILA!
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