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Karen Fast Posted on Jul 12, 2018
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I have a Dyson Ball Complete (purple) upright and the thing is impossible to push on a carpet. How do you adjust the height of the vacuum for various surfaces?

1 Answer

Thatvacguy.com

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  • Dyson Master 1,619 Answers
  • Posted on Jul 13, 2018
Thatvacguy.com
Dyson Master
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5 Related Answers

ga

  • 6 Answers
  • Posted on Nov 12, 2008

SOURCE: Hoover Windtunnel carpet level adjustment

The suction is so great that it sucks up your carpet, then nothing works. I get my children to stand on the corners/edges of the rug so that it stays perfectly flat on the floor while I vacuum. Or, you can turn off the brush roller (set it to "hard floor" setting). Or, tip the vacuum cleaner's front up slightly while vacuuming, to reduce suction.

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Alex

  • 97 Answers
  • Posted on Jul 29, 2009

SOURCE: dyson - can't push the vacuum

try to see if the carpet setting is to carpet. i know this machine says that its a life time belt,but i would check this just in case. best way to tell if it's working is to lay the machine on its belly with the brushes pointing up and turn on the machine to see if the brushes are turning. (be careful not to put your face directly in front, just in case something is lodged in the brush and flies out )

Anonymous

  • 2 Answers
  • Posted on Oct 04, 2009

SOURCE: motorized brush bar not turning on Dyson Vacuum

Apparent common failure is that either the thin yellow and or blue motor drive wires that run from the LH side of the vacuum where the "control board" is located down into the hinge / ball area become stretched and then fray and eventually break. Happened to my Dyson twice. First repaired under warranty, second took about 20 minutes. You need a Torx screwdriver to remove the LH panel ( 4 screws) and also an access panel (2 screws) at the side of the ball which permits access to the blue / yellow wire connectors. I replaced with a new wire and connectors having fed the wires through the access hole making sure sure enough wire was available for the movement of the handle. Also ensure that when the covers are replaced they do not trap any wires underneath.

Anonymous

  • 701 Answers
  • Posted on Dec 30, 2009

SOURCE: Bissell Pet Hair Erase does not vacuum.

It is because the belt is worn or stretched and needs to be replaced. Here are the belts you need and the manual which has instructions:

Bissell Pet Hair Eraser Belts and Manual

Anonymous

  • 1 Answer
  • Posted on Sep 19, 2010

SOURCE: Smartstrand carpet makes vacuums difficult to push

The seam problem could be an installation problem. It is important to pattern match any carpet with a pattern. If the carpet is a plush carpet, the seams should not be invisible, but not unsightly. If he carpet is a frieze, the seams should be hard to find. Any variance from these norms could mean a redo of the seams by a talented carpet installer. In a large room such as yours seams will never be invisible.
Good Luck, carpetguru

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You need a vacuum with an adjustable height powerhead, and also suction control. Dyson has neither
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Reading this blog. Dyson is of little to no help. How disappointing when you spend a small fortune on one of their products. I'm just now experiencing hard to push with. DC25 Animal. Can't adjust height....

sorry to say your dyson is not the fault, its your carpet, a lot of new carpets have a tight weave pattern, this makes it impossible to push any vacuum. all new carpets have a directional pile always vacuum with the pile. The best option is to buy a auto drive kirby it does all he hard work for you. you can pick a refurbished one up for around 300
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Hard to push across carpet

Check the belt that drive the brush not broken or brush not clogged up.
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White carpet height buttons flash

Hi there, it's Jack at Dyson.

DC28's carpet height buttons will flash to let you know if you have the carpet height set too low for effective cleaning. Raising the brush bar to the next available height on the selector pad should resolve this.

If you'd like further advice from our experts after giving this a try, please give us a call on 1-866-693-9766 (US), or 1-877-397-6622 (CA).
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We love our Dyson DC25 Animal but we just got new carpet and it's like pushing furniture around the room. I know it doesn't have a height adjustment but is there any other option?

Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty using your DC25 Animal on this particular type of carpeting. This sounds unusual especially as it worked effectively on your older carpeting. As DC25 is engineered to adjust automatically to different floor types and pile heights, there is unlikely to be an issue with the vacuum itself.

It may be worth checking directly with the carpet manufacturer for their guidance on caring for this specific type of flooring. Manufacturers will sometimes recommend vacuuming certain types of long-pile or delicate carpeting with the motorised brush bar turned off.

If you'd like any further guidance from our experts, you can reach us by calling the Dyson Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
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The brushes seem to stick and it is hard to push the dyson 07 along

it sounds like it is sucking it self to the floor. you may need to adjust the height adjustment for the head so it rides a little higher and wont stick to the carpet.
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How do i adjust the brush height on my dyson dc15 ball

The brushbar pivots, you can't manually set the height of it. It moves along with the contour of the carpet or floor that you are vacuuming.
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