Where do you find the serial # on a Duravit soft close toilet?

Try this link: https://www.happyisclean.com/Products-Duravit_Parts.html

Google the company they will have price and stockist in you area

copy and paste link

https://terrylove.com/forums/index.php?threads/duravit-fill-valve-inlet-valve.83232/

I think our toilet is a Duravit.
Close the seat and the lid then have a look at the back of the hinges. If you can see a small hole in the back of the hinge there will be a grub screw in the hole and you can undo it with an allen key (not sure what size - you'll have to try a couple)

I have not been able to find a "tribeca" on the Duravit website but on the site of one of their parts distributors I found the Duravit Toilet Seat DUR 006331000. Is this your model? Starck 3

On the Duravit website this product looks very similar but not the same number.

I was not able to find replacement hinges for this model sold separately. You might consider using their Find a Retailer feature to find an outlet close to you where you might make inquiries or order hinges and/or a new lid.

Information on your product can be found here along with measurements for installation. However there does not seem to be detailed installation instructions.

http://www.duravit.com/products/series/duraplus/toilets/toilet-close-coupled--022901_toilets_91994_useo6q3rng.html#


Suggest you review the following series of videos which provides detailed instructions on toilet removal and replacement.



Trust this is helpful.

Hi,
Right behind the bowl on the underside there is a nut on either side that holds the seat on...tighten those nuts and it will tighten down the seat...

heatman101

You need an open end wrench or socket I believe 9/16 is the size

I too have had this problem. No matter how i change the settings ..sooner or later the toilet starts to flow continually getting worse and worse. I have had plummers and friends etc see if they can make it stop and it is no better. I am very disapointed with it and will never ever buy Duravit again. I tried contacting them for help and got nowhere. Bad design. Waste of money.. I should have stuck with the old ball-**** system at B&Q.