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Jordan Tate Posted on May 08, 2018
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My Canon Pixma MX 360 will not work. I keep getting the message "Load paper and press ok" but it has paper but does not seem to take it in.

1 Answer

Lenin Hudiel

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  • Canon Master 934 Answers
  • Posted on May 09, 2018
Lenin Hudiel
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Joined: Nov 16, 2012
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If the printer tries to pull the paper with no success there is an obstruction in the paper tray

5 Related Answers

Anonymous

  • 19 Answers
  • Posted on Aug 23, 2009

SOURCE: I keep getting paper jam messages when there is no paper jam.

Hi,
Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry.
Keep printer unplugged for about 2 minutes and replug and try a test print.
Also make sure that you have waited long enough for the printer to heat up before giving a print job.
Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..

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Anonymous

  • 1 Answer
  • Posted on Aug 23, 2009

SOURCE: canon pixma MP620 paper jam

Hello! I have solved your problem! The first thing you need to do is extend the back paper holder all the way up. This should uncover a long rectangular hole. There is a plastic piece with 2 arrows pointing to the right on it (if you are looking at the back straight on). Simply push them to the Right and it will pop up on the Left side. You can now lift that piece out and VOILA there is your misfed paper! Just reinsert the rectangular piece back in after you have taken the misfed paper out! -Gary Maples

Anonymous

  • 1 Answer
  • Posted on Feb 15, 2010

SOURCE: canon MX850 - paper feed

Look carefully because it is a cassette on the bottom of your canon mx850... so the solution is: or you fill that cassette or you switch your canon (it is a button for that) to take the paper from the top...

Anonymous

  • 1 Answer
  • Posted on Nov 10, 2010

SOURCE: Cassette error

On the control panel for the printer, there's a Feed Switch button that's easily touched by accident. Ensure the Feed Switch is set to the paper source you're using (e.g. either the back or front). The graphic of the printer next to the Feed Switch button will light up to indicate the paper tray it's attempting to use.

Anonymous

  • 1 Answer
  • Posted on Sep 14, 2011

SOURCE: Canon MX860 Rear Paper Jam

I have a small piece of paper jammed in my Canon MX-860 that Cannot be seen from anywhere. Can you help me find so I can clear it

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I have canon 320 MX, and I recived all the time a messege - document in the ADF, I press OK , then I recive a second messege - close the feeder cover and eject the document.NO documents are in the printer...

Hi!
look more closely on the ADF section, if there is no paper remains then you must need to check if the paper feed sensor is not press down or stuck. This sensor, a small plastic latch slide is responsible for detecting load paper in the ADF section. Check if there is something that keeping it stuck in that position. You will need to open the cover of the ADF section to do this.

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