This is a problem from the A board. You would need a professional mechanic. If you would like more details on the problem please contact us on [email protected]
SOURCE: stepping motor error
There are several possibilities, take a look at earlier solutions page for similar problem Here
I would also suggest a Q-tip or cotton bud dipped in metholated spirit to clean the bobbin case area, especially the recess track where the bobbin case spins.
If there are any needle strikes on your bobbin case which have spoiled the smooth surface required for efficient thread movement over the top, get a replacement for a few dollars.
For the record, Janome gives a 5 year warantee on circuit boards, so in the unlikely event that they fail, free replacement.
Cheers
Bargainbox
SOURCE: stepping motor error
Turn off the machine, pull the embroidery unit to the left a couple of inches and to the back a couple of inches. Don't force it if it won't go. Turn on the machine and see if it will reset. If does everything should be okay. If the problem is not solved, it's time for a trip to the Dealer.
sewman7
SOURCE: My Janome memory craft 8000
step motor error may mean the embroidery arm is out of position gently push it back home towards the machine and see if this helps. If the mother board is gone, they will not be able to replace it as its so old, but you may be able to get an 8000 or 9000 on ebayso you can still use your discs if you don't want to get a new machine
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