Pyramid 4000 time clock: will not print on timecard the header doesnt move.

Most likely not. Clock should have backup battery.

Recommend contacting Pyramid customer support directly here:

http://www.pyramidcaraudio.com/ContactUs.aspx

it needs to be serviced. try www.gatewaytime.com

this is caused most likely by one of two issues:
1. The ribbon guide is misaligned or bent
2. A print needle within the printer is stuck or broken.

Try www.gatewaytime.com they offer affordable time clock service and parts.

Print Method: Press the Mode button until P5 (Program Mode 5 for Print Format) is displayed.
Press Setting to choose one of the following Print Methods.
The TC100 has two settings for print activation: Manual or Automatic
1 = Automatic (default setting) - The TC100 automatically prints when the time
card is inserted.
2 = Manual - After inserting the time card, press the Print Button to activate
printing.
Press Select to confirm the Print Method chosen. Press Mode to return to normal operational
mode.
Step 3: The control knob corresponds to Step 4: Insert the time card. The time the
format of the time card. Turn time will automatically print in the
the control knob to select the desired selected row.
day and print row. I hope this help let me know : - )

Program the Date & Time and Print Method using the 3 buttons: Mode, Select, Setting:
Date & Time: Press the Mode button. The Hour will start blinking. Press the Setting button
until the correct hour is displayed. Press Select to set the hour shown.
The Minutes will blink. Press Setting until the correct minutes are displayed. Press Select
to set the minutes shown.
The Seconds will blink. To set the seconds at 00, press the Setting button. Press Select.
The Year will blink. Press the Setting button until the desired year is shown. Press Select
to set the year shown.
The Month will blink. Press Setting until the correct month is shown. Press Select to set
the month shown.
The Day blinks. Press Setting until the correct day is shown. Press Select to set the day
shown.
Print Method: Press the Mode button until P5 (Program Mode 5 for Print Format) is displayed.
Press Setting to choose one of the following Print Methods.
The TC100 has two settings for print activation: Manual or Automatic
1 = Automatic (default setting) - The TC100 automatically prints when the time
card is inserted.
2 = Manual - After inserting the time card, press the Print Button to activate
printing.
Press Select to confirm the Print Method chosen. Press Mode to return to normal operational. hope this Help : - )

Program the Date & Time and Print Method using the 3 buttons: Mode, Select, Setting:
Date & Time: Press the Mode button. The Hour will start blinking. Press the Setting button
until the correct hour is displayed. Press Select to set the hour shown.
The Minutes will blink. Press Setting until the correct minutes are displayed. Press Select
to set the minutes shown.
The Seconds will blink. To set the seconds at 00, press the Setting button. Press Select.
The Year will blink. Press the Setting button until the desired year is shown. Press Select
to set the year shown.
The Month will blink. Press Setting until the correct month is shown. Press Select to set
the month shown.
The Day blinks. Press Setting until the correct day is shown. Press Select to set the day
shown.
Print Method: Press the Mode button until P5 (Program Mode 5 for Print Format) is displayed.
Press Setting to choose one of the following Print Methods.
The TC100 has two settings for print activation: Manual or Automatic
1 = Automatic (default setting) - The TC100 automatically prints when the time
card is inserted.
2 = Manual - After inserting the time card, press the Print Button to activate
printing.
Press Select to confirm the Print Method chosen. Press Mode to return to normal operational. hope this work for you best regards happy holidays : - )

Program the Date & Time and Print Method using the 3 buttons: Mode, Select, Setting:
Date & Time: Press the Mode button. The Hour will start blinking. Press the Setting button
until the correct hour is displayed. Press Select to set the hour shown.
The Minutes will blink. Press Setting until the correct minutes are displayed. Press Select
to set the minutes shown.
The Seconds will blink. To set the seconds at 00, press the Setting button. Press Select.
The Year will blink. Press the Setting button until the desired year is shown. Press Select
to set the year shown.
The Month will blink. Press Setting until the correct month is shown. Press Select to set
the month shown.
The Day blinks. Press Setting until the correct day is shown. Press Select to set the day
shown.
Print Method: Press the Mode button until P5 (Program Mode 5 for Print Format) is displayed.
Press Setting to choose one of the following Print Methods.
The TC100 has two settings for print activation: Manual or Automatic
1 = Automatic (default setting) - The TC100 automatically prints when the time
card is inserted.
2 = Manual - After inserting the time card, press the Print Button to activate
printing.
Press Select to confirm the Print Method chosen. Press Mode to return to normal operational. hope this work for you best regards happy holidays : - )

Error 1 - Indicates time card stuffing. If an individual tries to force a card into the unit, the 4000/4000HD will accept the card but will not print or store any payroll data. If this situation occurs, an ERROR 1 will show on the front display and the card will not be "punched".

Solution: Rerun the time card through the time recorder without pushing on the card.
Resource 1 : Owner's Manual

Program the Date & Time and Print Method using the 3 buttons: Mode, Select, Setting:
Date & Time: Press the Mode button. The Hour will start blinking. Press the Setting button
until the correct hour is displayed. Press Select to set the hour shown.
The Minutes will blink. Press Setting until the correct minutes are displayed. Press Select
to set the minutes shown.
The Seconds will blink. To set the seconds at 00, press the Setting button. Press Select.
The Year will blink. Press the Setting button until the desired year is shown. Press Select
to set the year shown.
The Month will blink. Press Setting until the correct month is shown. Press Select to set
the month shown.
The Day blinks. Press Setting until the correct day is shown. Press Select to set the day
shown.
Print Method: Press the Mode button until P5 (Program Mode 5 for Print Format) is displayed.
Press Setting to choose one of the following Print Methods.
The TC100 has two settings for print activation: Manual or Automatic
1 = Automatic (default setting) - The TC100 automatically prints when the time
card is inserted.
2 = Manual - After inserting the time card, press the Print Button to activate
printing.
Press Select to confirm the Print Method chosen. Press Mode to return to normal operational. hope this work for you best regards happy holidays : - )