Type of water heater is unknown
If you have single-handled faucet the faucet cartridge might be bad.
If you have recirculation system, then check valve might be bad.
Copy following links for troubleshoot.
http://waterheatertimer.org/Crossover.html
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html
If you need further help, I’m available over the phone at
https://www.6ya.com/expert/gene_9f0ef4df2f9897e7
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