The clip holding it in either fell off or broke. Take all the pieces to a locksmith and he can put it back together or
go get a new one and get them to key it to your key
SOURCE: lost keys to my Entry door lock
Visit your local Home Depot and purchase a Kwikset re-keying kit. They're inexpensive and work fine but stay alert and follow the instructions properly. This kit comes complete with proper pins as well as new keys. Good Luck!
SOURCE: My key is stuck in my Kwikset deadbolt door lock
spray a little bit of oil where you insert the key turn it a couple of time to make sure it is lubricated then turn to correct location to pull out key hold cylinder in with finger key should pull out
SOURCE: Lost entry door key, need to rekey kwikset deadbolt
Unfortunatley you need to have the key to remove the cylinder. You can take it to a locksmith that can pick" it to remove the cylinder and make you a key but it may be more cost effective to replace it.
Sorry not to be mre help.
SOURCE: new schlage deadbolt stuck in locked position
Make sure that the tang from the lock side actually engage the mechanism in other side of the door. If the tang is too short or not engaged the lock will not work. Also check that the two screws connecting the lock to the other side is actually tight.
SOURCE: Key will not turn on deadbolt
The pins are probably frozen. Spray some w/d in lock, then try with key, keep repeating till key turns, this should free up lock. Dirt and moisture gets in lock cyl and gets gummed up. You could also remove handle and have locksmith take apart and clean, they will then use graphite instead of w/d wich attracts dirt.
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