Yesterday I tried to use the tub clean mode and it could not complete over a period of several hours. It would stop, I would open, check basket, and restart but eventually it would stop again. I could not get it to complete the cycle.
SOURCE: my washer shows UE code
UE code is an "unbalance error". Believe it or not, it is possible to unbalance a front load style washing machine. Usually caused by trying to wash smaller loads where the drum spins to try to distribute the weight evenly. With less laundry, you cannot distribute enough weight evenly around the drum and sometimes will cause an unbalanced load. If your problem is not a simple loading issue, it could be the balance sensor, loose wiring, or possibly the main control board. I hope this helps.
SOURCE: Computer board shows UL even when very few clothes are in the washer
try to unplug and plug back after 30 seconds.
SOURCE: UL Code
Solved the unbalanced problem - open the top of the machine (press in with a flat putty knife about 3" in on the front on each side while lifting up as there are 2- 1" wide catches). Once both sides are unlatched, raise the lid then slightly lift the rear of the lid so that it fits into the curved part at the top of the hinges then open all the way - tape the lid to the top so it doesn't flap about and scotch the lid to keep it from falling back down on you. Now, look around - see all that rust? The rust has fallen into and gotten underneath one or more of the 4 white plastic suspension "ball joints" which have probably totally dried out by now from their factory grease because of the water, bleach, and rust particles. Having someone help you, simply lift up on one of the 4 corner suspension rods - gravity and weight is all that holds them down. The white ball will lift out of the socket and still be attached to the rod. Clean out the rust, lightly sand the "socket" with emery cloth, then slop in a fingerful of grease. I used automotive wheel bearing grease with graphite in it. Also scrub off all embedded rust on the white plastic ball. Lower that corner back into the newly cleaned and greased socket and repeat for the other 3 corners. Now when you move the tub around notice how the balls pivot in their sockets like they are supposed to. When they were dry and rusty they wouldn't move enough to allow the tub to twist like it should so it slammed around. Now, shake your head in disgust that after only 2 years there is so much rust that you wonder if it will make it another year before falling apart, close the lid, and try another load. That totally solved my off-balance problem where even a single handkerchief would give the UL error. It is still a finicky machine, but at least once again works like it did when new.
SOURCE: Washer not cleaning clothes
The filter on your pump is probably clogged with lint and stuff. You have to remove the bottom front panel, 3 torx screws underneath. The panel will drop and come off. Drain off the excess water from the drain pipe you see. The white filter cover is right in front. Get yourself a good plastic bag to collect water. Unscrew the filter cover and twist the filter out. Clean out all the stuff and put it back in carefully.
On some models the filter is located ‘inside’ the big hose from the bottom of the tub. This takes more time to clean.
Next run your washer with 2 cups of bleach, hot water. After it starts agitating stop the washer & let it remain for 2 hours. Then continue the wash.
Try using powders for 'front loaders'
SOURCE: L.G DIRECT DRIVE 7 WASHER / DRYER U.E ERROR CODE
My machine is doing just the same! It is about the same age as yours. I cannot believe this is it working properly, but the manufacurers are no help.
I am seriously thinking of getting rid of it, and would be loathe to touch an LG again.
Linda
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