I'm having same issues with mine.
SOURCE: no connection between the fan remote and Ceiling fan
The remote-controlled fans that I've seen all have DIP switches in the transmitter (the "remote") and receiver (up by the fan). For the remote to operate the fan, both sets of switches have to be set to the same code. If you happened to bump the DIP switches (and change the code) while replacing the battery, the fan would no longer respond to the remote.
It's been four months since you posted this problem, so you've probably figured that out by now. Still, other users may run into the same problem occasionally.
SOURCE: Hampton Bay Remote Issues
Having the same problems, only difference is I have it with a Hunter fan.
SOURCE: Ceiling fan only running at highest speed
First, change the battery. Second, turn off the power to the fan at the wall switch, if still installed. If this doesn't fix it, it is probably dead. Bring it back to Home Depot. There may be a product bulletin.
SOURCE: Hunter ceiling fan remote problem
You will most likely need to replace the receiver with a new one from hunter. The receiver is actually a complete controller and contains the receiver, relays (which you hear clicking) and starting condensors(large capacitors which hold a charge that is "dumped" over the windings to get the motor to start from a dead stop). These appear to be pretty tightly assembled unless you have a desire to start replacing parts "off the board."
SOURCE: fan won't go on
Possibly a bad receiver, contact Fan Man Lighting at 1-866-600-3267 and ask for Jason, he has 21 years experience with Casablanca
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