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Jeff Obstarczyk Posted on Apr 09, 2018
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My Samsung series 5 5500 age unknown had twice today had a Samsung logo pop up on the screen. We rebooted the tv and it works. What’s is with the logo bouncing around like a screen saver?

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Jim Dowell

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  • Master 345 Answers
  • Posted on Apr 09, 2018
Jim Dowell
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That is a screen saver. It usually comes on when you have a fixed picture that isn't moving that has been on the TV for 5 minutes or you have lost the signal. This is to keep the image from burning into the screen.

5 Related Answers

Anonymous

  • 359 Answers
  • Posted on May 29, 2008

SOURCE: x2 gen monitor

This sounds like a straight hardware issue. However, to be certain, try to attach another monitor to this PC, and if it works properly, you will know that there is nothing wrong with the graphics card/driver or other related component of the PC involved. (Also make sure you are using the proper type of cable - analog/digital - for the connection.) Also suggest switching out cables to eliminate that. Further, you could try to see if the monitor functions properly when attached to another machine. If the machine is not functional and another is, that will confirm that the issue is hardware-based.
Unfortunately, X2Gen has declared bankruptcy (see http://x2gen.com/) and there is no way to go back to the manufacturer for either support or warranty service. If you are still within a given time frame with either the retailer, or perhaps through a credit card company, this would be your best recourse. Here is the link to the form via which you could file a bankruptcy claim: http://www.x2gen.com/files/Claim.pdf. Hope this may help, if you can't get reimbursed through some other means.
My experience with this type of issue is that the hardware has gone bad. Particularly with the nature of your problem, it seems that it is not a minor problem, and does not appear to involve drivers or other software-type fixes. If you could get a professional tech to repair it, the cost would most likely be more than replacement of the monitor. Sorry for the bad news, but I don't think there is a better solution.

If the monitor continues to behave in the same manner, I think that is absolute confirmation that you have a "nonnegotiable" hardware issue. If not - in other words, if you see something different with switch of connections/machines, there could be a graphics card/driver or other issue that we could work on further.

Please post back if you need additional assistance, or this does not answer all your questions. Otherwise, thanks for using and rating FixYa!

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Anonymous

  • 1779 Answers
  • Posted on Jun 07, 2009

SOURCE: white sparkly spots on screen

Dynex is a brand from BB which is very very poor for parts. It does have a problem, I would return it for a refund and look for a name brand. If I can be of any other help in your search for another one, please let me know.

Anonymous

  • 23 Answers
  • Posted on Apr 19, 2010

SOURCE: monitor switches on then goes into stanby

No input from Video card, try to connect second video cards head to your monitor.

Anonymous

  • 51 Answers
  • Posted on Nov 28, 2010

SOURCE: my samsung 55" 3d led 8000 series tv dont seems to

You need a 3D source.

Anonymous

  • 1 Answer
  • Posted on Jul 19, 2012

SOURCE: positouch logo / screen saver

Where is your restaurant located?

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