There is a blockage in the drip tray or inside the cavity where your coffee goes, give it a good clean out
SOURCE: how to clean the kitchenaid java express coffee maker
The Coffee Maker can be descaled using
a packaged descaling agent or vinegar.
Always mix the descaling solution using
cool water.
• When using a descaling agent, follow
the directions on the package for the
recommended amounts of descaling
agent and water to use.
• When using vinegar, fill the carafe with
a solution consisting of 1⁄2 vinegar and
1⁄2 water.
Descaling Steps:
1. Before descaling, always remove the
water filter (see “Installing the Ion-
Exchange Water Filter” on page 7) and
make sure the brew basket contains
no coffee or coffee filters.
2. Run the Coffee Maker through a
complete brewing cycle using a full
carafe of the descaling solution.
3. If the cleaning needed indicator lights
after the brewing cycle is complete,
repeat Step 2 using fresh descaling
solution. Keep repeating Step 2 until
the cleaning needed indicator no
longer lights after brewing.
4. Rinse the Coffee Maker by running
it through two brewing cycles using a
full carafe of fresh, cool water
each time.
5. Wash the brew basket in hot, soapy
water and rinse with hot water. This
part can also be washed in the upper
rack of the dishwasher.
6. Reinstall or replace the water filter.
Replace the filter every three months
under normal usage, or more often
with heavy use.
SOURCE: Err 2 message
The ERR 2 code indicates there is a problem with the internal computer, specifically pertaining to the warming plate. I would advise you to call Kitchenaid Customer Service to see what options are available. They do not offer repair on the units, as it is not cost effective for the company or the consumer to have it repaired.
Their toll-free phone number is 1-800-541-6390.
SOURCE: need manual for pro 12 kitchenaid coffee maker.
Manuals and guides may be located online at KITCHENAID.COM.
In the upper-right hand corner of the site, click on CUSTOMER CARE and then click on LOCATE MANUALS AND GUIDES.
It will then ask you for your model number.
For an espresso maker, the model number is located on a silver sticker behind the water reservoir. For a coffee maker, the model number is located on a silver sticker underneath the machine.
On the website, type in your model number exactly as it appears on this sticker and click GO.
This will then bring up the literature listing for your particular unit. You will need Adobe Acrobat Reader to view the files.
Also, Kitchenaid Customer Service will send you a physical copy of an instruction manual at no charge if you choose to call them. Their toll-free telephone number is:
1.800.541.6390.
SOURCE: Have a KitchenAid coffee maker
An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears. This may take a few moments.
If the code does reappear, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer. That said, there are no specific offerings for certified service centers that may be recommended.
Kitchenaid's toll-free telephone number for Canada is 1.800.807.67777
SOURCE: kitchenaid kcm51108 coffee maker shows error2 when
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